Civil Maintenance Trainee

**Civil Maintenance Trainee**

**Team, unit **Maintenance Delivery

**Division **Capital Delivery and Networks

**Work location **Learmonth Road, Ballarat

**Employment type **Full-Time Fixed-Term - year

**Position reports to **Team Leader Maintenance Delivery

**Direct reports **Nil

**Our Values**

Our vision: _Fostering sustainable living, thriving communities and a healthy environment. _

Our purpose: _We care for our community and environment ensuring essential water services are safe, reliable, _
- and affordable now and in the future. _

Our values: _Integrity Teamwork Leadership Care**Organisational Environment**

At Central Highlands Water (CHW) ‘_Safety is Everyone’s Priority_. We are committed to the safety of our people,
customers and the community we serve and have a zero tolerance towards bullying, harassment or violence within
the workplace.

We have an inclusive workplace that embraces diversity and difference - we believe anyone can change the world.
Islander people, people living with disability, neurodiverse people, LGBTIQA+ and people from different cultural
backgrounds.

We facilitate and encourage employees’ continuous professional development. Employees are supported to remain
informed of current industry best practice and are encouraged to take an active personal interest in staying up to
date with professional practices, standards, and latest trends.

We believe that everyone has the capability to demonstrate leadership, regardless of their formal level of authority.

We expect all team members to focus their efforts on developing and displaying the leadership behaviours defined

in our Leadership Capability Framework. We have a commitment to enhancing our leadership maturity across the

whole business, through supporting our people to build their capability to Lead Self, Lead People and Lead the

Organisation.

**Purpose**

The Civil Maintenance Trainee will perform operational activities associated with preventative and responsive civil
maintenance works, whilst undertaking Certificate III Water Industry Operations.

**Key Duties/Responsibilities**

As a member of the Maintenance Delivery team, the incumbent will be expected to:

- Work within a small work team undertaking preventative and responsive civil maintenance activities.
- Take personal accountability over safety and contribute to a proactive safety culture within the team.
- Maintain accurate records of work performed and complete details required for CHW Works Management

Systems. Including:
o Accurately update work order information in the field, immediately after completing work activity, both
during normal work hours and after hours; or
- If an approved deferrable reason applies complete phone update via Dispatch Team and complete

full report at next available opportunity.
- Ensure customer needs are considered during maintenance works and disruption is kept to a minimum.
- Keep customers informed about the progress of works and present an effective liaison between CHW and its

customers.
- Perform all duties in accordance with CHW procedures and practices meeting all safety and environmental

requirements.
- Participate and contribute in team discussions to continuously improve maintenance practices.
- Assist in carrying out regular audits and inspections of fleet, plant tools, materials and equipment.
- Participate in out-of-office hours roster as required.
- Other duties as directed.

**. Authority and Accountability**
- Responsible for the completion of basic tasks involving a range of basic skills under established

practices and procedures.
- Work is monitored under supervision either individually or in a team environment.
- At all times, create, maintain and foster a safe work environment and ensure compliance with the

provisions of the Occupational Health and safety Act, Regulations, and CHW policies and procedures.
- Accountable for satisfactory completion of all studies/development expectations related to the

apprenticeship qualification within specified timeframes.
- Accountable for satisfactory completion of all assigned mandatory training.

**. Judgement and Decision Making**
- Judgement is limited to the tasks to be performed, and may involve the use of a limited range of tools,

techniques and methods within a specified range of work.
- Required to resolve minor problems in a timely manner.
- Guidance is always available from more senior Civil Maintenance Officers

**. Specialist Knowledge and Skills**
- A demonstrated understanding of the safety risks and relevant controls associated with civil construction

work.
- Demonstrated basic computer skills including Microsoft Office, internet, and specialist software

**. Leadership/Management Skills**

Be a ‘safety leader’ in the workplace and actively seek opportunities for continuous improvement in how the
team delivers maintenance services for our customers.

**. Interpersonal Skills**
- Interpersonal and communication skills (verbal and w