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Sales Consultant-outbound

2 weeks ago

Smeaton Grange, Australia ACM Parts Full time

**ACM PARTS**

ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair industry, keeping vehicles on the road. We are re-imagining the way vehicles can be repaired by providing a choice of options that suit customers' needs. We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts. ACM Parts is reinventing the quality and service standards of the repair industry. It’s our mission to re-define repair.

**The Opportunity**

We have an exciting opportunity for an Automotive Outbound Sales Consultant to join the team

**Role responsibilities**
- Answer and respond to sales enquiries via all available mediums
- Answer telephone enquiries in a timely, polite and professional manner
- Accurately identify the required parts, and identify the available stock within ACM Parts to fulfil the request
- Utilize Inventory system to establish the appropriate selling price for recycled parts
- Negotiate final pricing with customers
- Negotiate and sell extended warranties, freight
- Source parts from other recyclers maintaining brokered margin targets
- Ensure all documentation and reporting are processed in a timely manner
- Keep customer information accurate and up to date
- Adhere to all KPI’s and follow best sales practice and behaviour
- Follow up with customers for open quotes & providing tracking information on orders
- Demonstrate advanced product knowledge
- Follow ACM Parts sales process to maximize revenue

**Does this sound like you?**
- Have a strong knowledge of cars and car parts
- Be experienced in a similar role (store person role advantageous)
- Have intermediate knowledge of computers/systems
- Be able to work autonomously
- Have Full Australian working rights

We know that sometimes people need non-standard work hours and would be happy to discuss the options available in this role, or similar roles across our business.

**Benefits**
- Reward & recognition
- Career development and progression
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _
- No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW._