Account Manager

3 days ago

Sydney, Australia IRI APAC Full time

**Account Manager (Contract), Foodservice Australia, NPD**

NPD is one of the leading market research providers in the world. We offer competitive market research and intelligence to our customers and many of the world's largest companies.

Since 1966, we have been helping businesses track industry trends and understand their customers in order to get the right products in the right places for the right people at the right prices. We serve more than a dozen industries including consumer sports, Beauty Selective, food / foodservice, toys, video games, and more.

In addition, NPD offers a career filled with innovation and opportunity to passionate, dynamic, and highly motivated individual who join our teams.

**Position Overview**:
Our Foodservice team is seeking an Account Manager, Client Development who is responsible for building relationships with our clients, providing them with value-added insights and driving revenue within our accounts.

If you enjoy working with clients to influence their business solutions, this job is for you

**Overall responsibilities**:

- Demonstrate usage of consumer panel data and provide actionable recommendations to client leadership teams to help them grow their business and gain market share.
- Develop strategic business insights regarding the clients' most important business issues/needs
- Manage the contract negotiation process with clients in order to achieve/exceed revenue objectives.
- Develop incremental business within each account, including creating sales goals and retention plans for each account.
- Partner with cross-functional departments and teams to ensure success for the business.
- Support the production process for the Australia database as well as generating client deliverables.

**Qualifications**:

- 3+ years' experience within client services, account management or sales with a market research company, or Marketing Insight experience within a manufacturer or retailer from the Food or Food Service industry preferred.
- Strong industry knowledge specifically in Food will be an advantage although not essential.
- You have a good knowledge of Consumer Panel research. You must be able to analyze quantitative research and provide customer oriented insights.
- You are able to conduct engaging and impactful presentations that deliver value to the client while telling a compelling story in a concise manner to a diverse audience.
- You are eager to take up a commercial challenge coupled with a high level of client servicing and account management.
- With a collaborative approach to work, you are able to build solid relationships with APAC teams; and have the ability to network in the professional and industry environment.
- Overall we are looking for an enthusiastic and innovative person with a real passion for the Foodservice industry.
- Expert in all MS Office products. (Strong Excel, PowerPoint, Word).
- Strong communication skills. Must be fluent in spoken/written English.
- BA/BS or above.

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