Account Manager

17 hours ago


Sydney, Australia Stopgap Limited Full time

**Account Manager**:

- Location:
- Sydney- Job Type:
- Permanent- Salary:
- AU$65000 - AU$80000 per annum- Contact:
- Laura Brisdion- Reference:
- 20012759 _1683589456Account Manager

Sydney CBD

Hybrid

**Salary**: $65K - $80K pkg.

**The Company**:
This award-winning PR & Digital marketing agency has grown into a successful global agency, priding its success on two main factors: talented creatives delivering award winning campaigns and expanding client relationships into new markets or services. They are now looking for an Account Manager to join their ever-growing team

With a for purpose approach, they hold their non-profit charitable entity at the heart of everything they do. Since its launch it has funded over 1,000 causes, promoting a wide variety of social, cultural, and environmental causes that benefit society.

**Purpose of the role**:
The Account Manager works with both their clients and their team to ensure the efficient and effective running of their accounts. They clearly understand their clients' objectives and requirements, the commercial terms of their retained accounts and projects and level of resource required to service the accounts. Client facing, Account Managers translate quick but creative thinking into decisive action, providing team management, delegation of tasks and exceptional media relations skills.

**Core Responsibilities**:

- Builds and maintains strong relationships with clients, establishing the agency as an invaluable long-term partner for marketing and communications services
- Manages all communication with the client and ensures deadlines and service agreements are met consistently by the team
- Works closely with the client and Account Director to regularly review account performance, identifying and communicating opportunities for additional PR, marketing, and digital services
- Adds value to new business pitches by providing support with coordination, content generation and presentation preparation
- Schedules, organises, and runs regular client meetings and calls, providing consultative advice on tactical communications activity
- Oversees and provides content creation for campaigns and projects including press releases, articles, blog entries, and other written material
- Drafts - and oversees the drafting of - a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates, ensuring a consistent level of high-quality content
- Uses social media and proactively explores new tools, solutions, and processes to continuously evolve and optimise client PR campaigns
- Provides social media insight as well as execution and management of related digital activity to positively impact client results
- Acts as a respected line manager, working closely with line reports to maximise strengths, improve weaknesses and support career development
- Line manages the account team, including coaching, supervision, assessment, and review of junior team members
- Sets team objectives on a daily, weekly, monthly, and quarterly basis
- Ensures the on-going achievement of all deliverable client objectives
- Monitors team activity levels against budget, increasing and decreasing individuals' allocation where necessary
- Ensures that all activity and results are reported back to the client, providing insight and analysis where possible
- Provides detailed reports to the Account Director or senior management team on request

**About You**:

- Relevant experience of working in a B2B, corporate, consumer or digital communications agency environment at a Senior Account Executive or Account Manager level
- Attention to detail
- Proven written ability in English and local languages
- Creative thinking
- Understanding of client business issues and requirements
- Highly developed presentation skills
- Understanding of market research and analysis
- Ability to motivate and lead a team
- Ability to delegate effectively
- Calmness under pressure and ability to achieve tight deadlines
- Ability to interact with confidence at board-level with clients


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