Client Service, Operations Analyst

6 days ago

Sydney, Australia Hatch Full time

** This role is at Blackrock (not for Hatch)**

Hatch is supporting Blackrock to find a great Client Service, Operations Analyst to join their Business Operations and Strategy team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Blackrock.

**About the role at Blackrock**

Every day, the Aladdin Client Services (ACS) Team tackles the hardest, most sophisticated analytical problems in FinTech. We utilize our in-depth understanding of Aladdin, our clients’ businesses, and the investment management process to provide exceptional client service to our rapidly growing, global client base. We all come from varied educational backgrounds, bring unique skills and experiences to the table, but share a serious passion for solving tough problems for our clients, adding value to their business and keeping our clients happy.

**Seniority**

**Junior** - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

**Responsibilities**
- Problem Identification - Identify the problems and needs of key stakeholders to guide data analysis
- Stakeholder Engagement - Partner with stakeholders to understand specifications, business requirements, and communicate insights
- Execution and Project Management - Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals

**Strengths**
- Problem solving - Identifies problems and develops logical solutions that address the problems
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Blackrock.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $60,000.00 - $120,000.00 per year

Work Location: One location

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