Product Manager

**You’re passionate about Product Management and have the desire and drive to deliver exceptional customer outcomes**:

- **Be part of a squad that drives Product CVP, the P&L and Strategy to the next level**:

- **Newly created role due to exciting growth**

**Do work that matters**

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes. Within RBS, the Consumer Finance Domain is responsible for end-to-end P&L management, product design, credit risk, acquisition & portfolio management and customer experience for Credit Cards and Personal Loans.

The Product Squad sits within the Credit Cards Crew and our purpose is to deliver highly desirable, viable and reliable credit card products to our target market. We deliver on our purpose by using customer and data insights to build card CVPs that meet our customer’s needs, now and into the future. In addition, our squad is responsible for pricing changes that strike the right balance between commercial and customer outcomes.

**See yourself in the team**

You will report to the Chapter lead for Credit Card Products & Solutions, who will support you with your performance and development. Your primary objective will be to work with the Product Owner, in the Product squad responsible for the CVP, Strategic Direction and Pricing initiatives for our Retail card suite. This will involve working with various squads, other internal stakeholders (finance, technical, risk, compliance, marketing, change) and external partners.

**Key responsibilities will include**:

- **Turn Strategy into Reality**:Work with senior leaders to help bring the strategy to life via product launches or feature changes
- **Pricing**:Review and enhance our pricing structure to balance customer and commercial outcomes
- **Product Governance**:Contribute to all product governance obligations to ensure we are delivering products that best suit our clients’ needs, but also mitigate against any risks to our clients or the Group
- **Delivery**:Deliver products and features to market
- **Risk & Compliance**:Ensure that any aspect of the delivery and ongoing operation of the product complies with all risk and regulatory requirements
- **Market Trends**:Continued monitoring of domestic and global trends to spot market opportunities

**We want to hear from you if you have**:

- Credit Cards product knowledge (preferred but not required). As well, experience managing banking products is highly regarded
- The ability to think analytically and use data and insights to develop strategies, make decisions and influence senior stakeholders
- Strong understanding of credit card products and their economics
- End to end product experience, including delivery
- Experience of working with card partners and schemes (preferred)
- Experience in delivering strong outcomes in an Agile environment
- Strong communication skills
- Strong stakeholder engagement and influencing skills
- A risk mindset - all CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks.

**Your development**

If you live the values we can offer great opportunities, whether you want to move across the organisation or up into a leadership role, our code of conduct guides our decision making so we can do what’s right in every situation.

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Advertising End Date: 16/10/2024