Business Banker, Coffs Harbour

1 week ago

Lismore, Australia Commonwealth Bank Full time

**You are an experienced commercial lending Business Banker**:

- **We are a collaborative Small Business Banking team at CBA**:

- **Together we will work towards becoming the #1 Business Bank**

**See yourself in our team**:
The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions.

Small Business Banking is a part of CBA Business Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customers by building deep connections, having compelling proposition and exceptional Execution.

**Do work that matters**:
We are looking for a commercial lending Business Banker to join our **branch in Coffs Harbour.**

Be part of a high performing branch and contribute to its success by providing exceptional service to Small Business customers through understanding their business and personal needs and assisting them with the end-to-end fulfilment of those needs.

As Business banker you will be accountable for business development within your local business community and will support retention of client relationships by providing a premium service.

**More specifically, you will**:

- Facilitate great customer conversations to understand customer goals and needs and provide relevant and timely solutions. This will include the origination of a range of solutions for businesses including, but not limited to, commercial lending up to $1M, asset finance, merchant facilities and everyday banking solutions.
- Proactively engage customers to support their business and personal goals
- Be a brand ambassador within the local business community, building awareness of the CBA business banking proposition. This may also involve hosting small business education events that support the ongoing financial wellbeing of businesses
- Regular attendance to key stakeholder meetings to help build awareness of Small Business service offering and proactively work together to build referral partnerships

**We’re interested in hearing from people who have**:

- Experience in commercial lending or B2B sales
- Sound financial analysis skills and commercial acumen
- Excellent customer engagement skills (both face to face and non-face to face)
- Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers’ expectations and in facilitating proactive customer contact
- Passion for Small Business customers or experience in or managing a Small BusinessFSRA Tier 2 Accreditation and Credit Approval Authority (CAA) Level 2 or willing to obtain this within 6 months

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Advertising End Date: 06/02/2025

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