Process and System Support Specialist

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
**Job posting end date**: 10/04/2024
Introduction
We are seeking a Process and System Support Specialist to join our finance team. Your role plays a critical role in ensuring the smooth and efficient operation of various processes within the local business. This position involves collaborating with different teams, analysing workflows, identifying areas for improvement, and providing support to enhance overall process performance. The Process Support and System Support Specialist contributes to streamlining operations, optimising productivity, and fostering a culture of continuous improvement.
In this position, you will report to the Business Systems Coordinator.
This position is mainly located in Perth, though we may consider other locations around Australia. We are happy to offer flexible working arrangements, including hybrid options.
Team you belong to
You will join a team of small team of 3, all located in our West Perth office. We have a large project that is keeping us busy.
What you’ll do
- Evaluate existing processes across departments to identify bottlenecks, inefficiencies, and opportunities for improvement, providing feedback to Global Process Owners
- Collaborate with Global Process Owners and stakeholders to gather data and insights about current workflows
- Collaborate with cross-functional teams to assess current processes, propose and implement process improvements to enhance efficiency, reduce costs, and minimise errors
- Facilitate process improvement workshops or meetings with cross-functional teams, encouraging a culture of continuous improvement by promoting feedback, innovation, and best practices
- Work with Regional Deployment Manager to project manage process changes into the local business and monitor the impact of process changes and assess their effectiveness over time
- Act as the primary point of contact for SAP key users, addressing their inquiries, issues, and requests related to the organisation’s ERP
- Ensure that progress reports are delivered to stakeholders on a regular basis, adhering to predetermined timelines
- Administer SAP new user and role access requests, following developed approval process and managing role conflicts
- Identifying local SAP testing requirements, and completing with the relevant Key Users

Who you are
Essential
- SAP ERP system - 5 years plus experience
- Exceptional problem solver
- Sound understanding of integrated business systems and the project co-ordination skills
- Proficiency in process mapping and documentation tools.
- Knowledge of process automation and technology solutions

Desirable
- Degree in commerce/business/accounting
- Experience working in project environments
- Experience in operational business systems such SAP and Salesforce
- Excellent written and verbal communication skills
- S/4HANA experience

What's in it for you
- A work environment where safety is always the number one priority - both your physical and mental health is our priority
- A competitive base salary reflective of your skills and experience with annual incentive program
- Additional Annual Leave benefit for all permanent and maximum term employees
- Flexibility in your working lifestyle - our team manages their own balance of working from home and in our office environment
- Gender Neutral Paid Parental Leave of 18 weeks at full pay
- Paid Volunteer Leave so you can give back to the local community or an organisation of your choice
- Active Social Club and companywide social events as your social wellness is important to us
- Family focused events as your family forms part of our close-knit community
- Comprehensive medical benefits including discounted private health insurance for employees and immediate family
- Company provided Salary Continuance insurance cover
- Career development & education assistance to further your technical and leadership ambitions

**Hiring Manager**: Karrina Ranauro
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. W