Account Manager

7 days ago

Sydney, Australia Hatch Full time

**This is a Sales role with on of Australia's leading startups, that has completely disrupted the Accounting and Finance industry. Recently funded with $50m USD of Series C funding**

**-- Ignition --**

That's right, that amazing app that you probably use to get all those things delivered straight to your door.
- Be a part of scaling a SaaS business, joining in hyper-growth mode
- Work with a team that check their ego, who are collaborative, open and transparent
- Support flexible working, from office reimbursement and mobile allowance to allow you to set yourself up safely to work from home

**Competitive Salary Range**

The average total comp (cash + bonus) for this role in the Sydney market is $100,000 - $120,000 per year. + Startup Equity.

The Account Management team is responsible for Ignition’s long term revenue growth, retention, and customer partnership channel in the APAC region. The Account Management team is a dynamic and fast-paced environment, and is the core relationship point for our customers with the company, and a large revenue driver. The Account Management team is also a channel for customers to provide input into the future development of the product, manage customer queries, and transition new clients into product champions.

**If you don’t think you're a perfect fit, you should still apply No matter what you know, you’ll be learning all the time and the Ignition team will be there to help.**

**Seniority - Junior -** A role for someone with some basic skills, good motivation, and ability to learn. Typically less than 2 years of experience is required.

**Core Responsibilities**
- Customer Advocacy and Feedback - Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- Relationship Building - Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.
- Account Retention and Expansion - Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions.

**Strengths**
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- Flexibility - Copes with changes and ambiguity in varying circumstances and can adapt behaviour effectively
- Verbal communication - Speaks clearly to convey information effectively to a target audience.
- **Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Ignition**_
- **Note: This is a role with Ignition, not with Hatch.**_
- We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone._

**Salary**: $100,760.00 - $120,820.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

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