Receptionist

**Turn caring into a career with the myHomecare Group.**

**Receptionist**

**Castle Hill**

**Full Time**

We are Looking for a superstar _Receptionist_ with a desire to make a difference.
- Play an important role with a company who cares.
- Generous salary with benefits & perks.
- Develop your career at the leading Provider in the Home Care Package Industry.

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and passionate team who are constantly striving to get even better outcomes for our clients.

**Does this sound like you?**

We have an exciting opportunity for an enthusiastic and organized Receptionist. With or without experience, we are looking for someone to make a real difference through their work at Hills Nursing in Castle Hill.

**So, what does the role entail?**

No matter your role with the myHomecare Group, you’ll play a key part in supporting our clients and their families. With us, you’ll become a true expert of Reception in the in-home care space - and we’ve got the comprehensive training and development tools to get you there. You’ll be responsible for:

- Assisting with a variety of administration functions, as directed by the Manager.
- Act as the communication link between the organisation and clients, carers, employees and the healthcare network.
- Receive and respond to all incoming calls and meet and greet office guests.
- Ensure calls and enquiries are directed to the appropriate internal contact points providing optimum customer service.
- Confirm and cancel appointments.
- Maintain and distribution of PPE.
- Demonstrate an empathetic, friendly and caring manner in all interactions.
- General office housekeeping.
- Ability to work independently and in a team environment.
- Order and maintain office stationery ensuring supplies are maintained.
- Escalate client complaints appropriately with the aim to resolve in a professional and timely manner.
- Act as a brand ambassador for myHomecare by actively promoting the organisation and its services to clients and representatives.

**We are looking for someone with**:

- A passion to provide friendly, personalised customer service making every interaction a positive one.
- Inviting and welcoming personality.
- A positive, can-do attitude to take initiative, show dedication and reliability.
- Professional presentation.
- Confident and competent with administration tasks.
- Computer proficiency a must - Microsoft Office Suite and Procura Software experience is desirable.
- Certificate III in Business (or similar an advantage).
- The right to work in Australia.
- National Police Clearance or willingness to obtain (the myHomecare Group will organise via WorkPro at no cost).
- Proof of Covid Vaccination.

**What will we offer you?**
- **A role with true purpose**: you get to see how you are making a difference in people’s lives every day.
- **Benefits & perks**: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
- **Opportunity to grow**: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
- **Flexibility**:work within an organisation that is leading the way in providing care to older Australians and has a national footprint. The myHomecare Group’s national presence gives you true flexibility to search for future opportunities across the country while staying within the team.
- **Supportive team with positive culture.**

To apply, upload your resume through SEEK.