Nnswlhd, Consumer Relations Manager

4 days ago

Lismore, Australia Northern NSW Local Health District Full time

**Make a new start in your career and life. Join a welcoming, supportive healthcare community, with professional development opportunities + more**

**Employment Type**: Temporary Full Time (up to 41 weeks)
**Position Classification**: Health Manager Level 4
**Remuneration**: $141,974.00 - $169,151.00 per annum, pro rata
**Hours Per Week**: 38hrs
**Requisition ID**: REQ578050

**About the role**

Northern NSW Local Health District (NNSWLHD) is seeking a Consumer Relations Manager (Health Manager Level 4) to manage the consumer complaints resolution processes and other consumer feedback, particularly focusing on high-risk NNSWLHD complaint matters about clinical services provision. This includes serious complaints and concerns about the clinical conduct of NNSWLHD clinicians and assisting in the management of consumer privacy concerns

**About Northern NSW Local Health District (NNSWLHD)**

We are a healthcare community, caring for the people of the Northern Rivers. We understand that high quality healthcare and quality of life go hand in hand. Our hospitals, and our community health and multipurpose services are a well-balanced modern network truly connecting the communities we serve across the Tweed, Richmond, and Clarence Valleys.

If you care about high quality healthcare and quality of life, we encourage you to join us.

**You care. We care.** Learn more about NNSWLHD here.

**Relocating to the region?**

The Welcome Experience in the Northern Rivers connects you and your family with local people and local resources to help you settle in and feel at home in your new community faster.

**Join our team and you’ll enjoy**:

- Salary packaging and novated leasing - increase your take-home pay
- Fitness discounts - focus on your health and wellbeing
- Growth - access to professional and personal development
- Team culture - work in a collaborative, flexible and supportive team environment
- Opportunities to start or build a career, or re-enter the workforce

**Need more information?**

Join the team enriching health in millions of ways every day

**Applications Close: 10 June 2025**

NNSWLHD embraces the diverse skills and perspectives that our people bring to the workplace. We foster inclusiveness and diversity to help us deliver quality care to our community.

Follow us on: LinkedIn and Facebook

corporateservices #corporateandsupportservices

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