Product Manager

**Who are we?**:
So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.

We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023.

We saw significant growth in 2024 and that's not about to change. We are on track to break records in 2025, scaling at pace, making this the perfect time to join CreditorWatch.

**Our Purpose**:
Empower Australian businesses to trade confidently with their customers.

**Our Mission**:
We aim to be number one in our industry by delivering unique data insights and innovative products.

**Your Role & Team**:
We are hiring a **Product** **Manager** to join on a **6 month contract** to work closely with our Group Product Manager to help define and drive the delivery of the product strategy and roadmap that ultimately meet user acquisition and engagement targets. You'll be at the crossroad of User needs, Business needs and Technology needs and will help choose the right direction for the product maximising revenue and user engagement.

This role reports directly to the **Group Product Manager** and is a full-time opportunity offering hybrid working conditions out of our **Sydney CBD Office**.

**Some of your responsibilities include and are not limited to**:

- Be a central point of contact, and manager of key company products, working with internal stakeholders, designers, developers, and end users to discover and plan the strategy, roadmap and execution.
- Facilitating projects from their initial research and discovery phase, to create actionable roadmaps for short term delivery, medium term planning and long-term vision.
- Working with the Design and Development teams to produce great user experiences for new and existing products that sit under your own domain.
- Communicating with internal and external stakeholders to balance user and business needs.
- Planning and executing the Go to Market in collaboration with Marketing, Sales and Customer Experience.
- Collaborate with other project managers, to ensure alignment with the long term goals of the products and short term requirements from other product teams.
- Understand who our clients are and work to build solutions that best serve their needs.
- Experience building and growing SaaS products from ideation, to launch, to monitoring their success in the market day to day.
- Strong communication skills to focus team members across engineering, marketing, and design to achieve successful team outcomes. This includes the ability to relay complex concepts simply to ensure goals and benefits are clear.
- Results driven: you have a firm focus on user value with a pragmatic attitude to incorporating commercial goals as part of each product release.
- Proven ability to lead delivery teams - drive the day-to-day delivery process, including clearing blockers, and ensuring backlog items are prioritised, developed and released on time while meeting defined product outcomes.
- Demonstrated acumen for synthesising market and customer insights into winning product visions and concepts.
- Continuous improvement mentality in all aspects; including product processes, ceremonies, and personal development.
- Love of data (both qualitative and quantitative) and turning insights into actions that drive conversion, engagement, and usage.

**More than just work**:

- **️ Keep Active -**All employees get a Fitness First Platinum gym membership.
- **️ Daily Fuel -** Barista-made coffee, breakfast, snacks, lunches and drinks on us - we got you

**Phone Credits -**We pay you $50 per month to put towards your plans - how good.

**❤️‍ Wellness Days -** Receive an additional day off each month. Whether you’re pursuing physical activities, cultivating your mental wellbeing or supporting your communitythis is your time to switch off from work.
- **️ Monthly Massages -**We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it.

**Bonus Shares -**We offer our dedicated employees’ performance-based bonuses. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.

**Fun Activities -**We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeahwe own a boat) -