Justice Officer

Utilise your customer service expertise to provide support and advice to the Corrections and Justice Services branch
- Fixed-Term (12 months), Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
- VPS Grade 2: $58,539 - $75,175 plus superannuation.

**About Us**:
The Justice Officer is a position in Corporate Governance and Support team with the Department of Justice and Community Safety (DJCS), North West Metropolitan Area (NWMA).
Located across the NWMA are fourteen non-custodial locations in the Melbourne CBD, Broadmeadows, Coolaroo, Reservoir, Heidelberg, South Morang, Melton, Sunshine, Werribee, Derrimut, Laverton, Tullamarine and Thomastown, plus the Neighbourhood Justice Centre in Collingwood, and the Court Services Unit at the Melbourne Magistrates Court. There are four youth justice office locations in Fitzroy, Footscray, Preston and Sunshine. There are three maximum security prisons - Dame Phyllis Frost Centre, Melbourne Assessment Prison and the Metropolitan Remand Centre, as well as the minimum-security Judy Lazarus Transition Centre.
**About the Role**:
The Justice Officer role is to deliver friendly, efficient customer service to clients of the Department of Justice and Regulation, as well as providing consistent, timely and accurate administrative support to regional locations and staff.
The position is based at the Melbourne Justice Service Centre. However, it is an expectation of the role that the successful applicant is willing to support at other locations across either the North Metro (Broadmeadows, Coolaroo, Reservoir, South Morang, Tullamarine, and Heidelberg). A driver's license is therefore preferred but not essential.
Please note that Department policy stipulates that salary upon commencement is paid at the base of the salary range for the relevant grade. Any above base requests require sign off by an executive delegate and will be by exception only or where required to match the current salary of Victorian Public Service staff transferring at level.
**Some of your duties will include**:

- Providing reception and telephone responses for the location.

To learn more about this role before applying, please read the attached position description.
- Written Communication - produce a range of standard written documents, providing clear information and using language appropriate to the audience.
- Verbal Communication - Assesses audience and provides appropriately tailored and clear information and explanations to a range of groups in an effective and confident manner, dealing with challenging behaviour firmly but politely.
- Interpersonal Skills - builds rapport with others in order to understand issues and suggest courses of action appropriate to their needs.
- Policy Skills - applies knowledge of policies to guide work and support decision-making, and confidently explains policies to clients and colleagues.

**How to Apply**:
**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.