Delivery Manager

Full-time, permanent role - competitive salary plus benefits
- (South Wharf CBD location) with flexible work options available (work remotely if needed)
- Employer of Choice winner four years in a row

Melbourne Convention and Exhibition Centre (MCEC) is the home of unconventional. At MCEC we do things a little differently. We bring fresh ideas and imagination to every event. We happily turn concepts on their head to make each experience momentous.

We welcome events of all shapes and sizes, from board meetings and small celebrations through to conventions, gala dinners, exhibitions, and concerts. Our doors are open for events and moments that connect us - in person, virtual or hybrid, and everything in between.

Our city is our inspiration, located in the vibrant South Wharf precinct, just a stroll along the Yarra River. Melbourne is on show at MCEC - in the architecture and design, food and hospitality, AV technology, Customer Service, location, and views.

**About the role**

The key objective of the IT Delivery Manager is to provide:

- Project management services including planning, procuring, and managing the project and initiative implementation.
- Delivery Management to ensure technology solutions meet the organizations and end user requirements.
- Management of Solution Servicesdelivery while ensuring alignment to MCEC’s project management principles and practices
- Mentoring and coaching of MCEC team members in project delivery practices - including both Agile and Waterfall approaches
- Planning and end to end delivery of assigned Initiatives.
- Management of complex system, people and processes interdependencies and risks across multiple initiatives and squads
- Continuous improvement of standards and methods
- Resource capacity planning and alignment to prioritise demand.
- Management of budget and planning (incl. vendor management) for assigned initiatives.

**Key Accountabilities**
- Provide project management expertise throughout entire project including leading procurement, planning and implementation activities.
- Facilitate and confirm project scope, goals, deliverables and benefits.
- Define project tasks and resource requirements for all functional areas.
- Track project deliverables, project budget/expenditure and communicate with Project Sponsors and Steering Committee to deliver on-time and within scope and budget.
- Work closely with MCEC APMO team, in particular with project managers ensuring an end-to-end approach to successfully delivering projects with a focus on providing delivery of IT components for MCEC projects.
- Ensure the delivery of high quality, fit for purpose solutions delivered through agile and waterfall development approaches.
- Contribute to overall technology and strategic direction to ensure that IT interests are considered and included.
- Drive quality and delivery methodology processes to ensure successful transition and users’ satisfaction.
- Provide high quality and articulate briefings that present content in a way that facilitates good decision making.
- Develop, review, update and decommission supporting tools for team members and stakeholders as required.
- Support the evolution of MCEC’s Agile business model and ensures continuous improvement and measurement of platform delivery cadence.
- Relevant experience in leading change within technology organisations.

**Qualifications, knowledge, and Experience**:
**Essential**
- 5+ years proven experience in IT leadership roles, such as Delivery Manager, Project Manager, or Scrum Master with excellent delivery management experience.
- Ability to demonstrate delivery of complex projects with associated risks and budgets.
- Experience in planning and delivery of complex technology initiatives with dependencies across multiple teams/squads
- Experience facilitating large workshops and governance events.
- An understanding of contemporary development practices, processes, and technology
- High degree of customer focus and commercial acumen
- Experience with project management tools and methodologies
- Previous success in leading and motivating high performing teams.
- Excellent oral and written communication skills including the ability to communicate to a wide range of business stakeholders from Executive, Senior Management, and operational team members.

**Desirable**
- Event Business Management System experience - EBMS

**Working at MCEC**

At MCEC we encourage ideas and imagination and support our people to be inspirational. Whatever your role, we'll foster the development of skills, insights, and leadership. You'll be working in a Melbourne icon, with a welcoming and supportive team. And there are many other benefits - 14 weeks paid parental leave; flexible work options; purchased leave; employee discounts; onsite restaurants, cafes, and parking; and South Wharf and the city at our doorstep. We are diverse, inclusive, and collaborative.

Built on the banks of the Birrarung (Yarra River), Melbourne Conve