Test Manager

**Sydney (preferable) OR Brisbane OR Melbourne**
- Join an Enterprise Testing team made up of supportive and highly experienced practitioners and leaders.
- Work on a Tribe with many squads; drive structure and governance
- Permanent role, flexible working and hybrid working

We’re never just satisfied with how things are - because we know how things could be. And it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.

Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.

**About the role**:
The Test Manager role is to lead all the testing requirements for Digital Payment Integrations cluster Tribe within Digital Insurer Program. The responsibilities include coordinating test activities, support non-prod environment requirement for test execution, incorporate agreed testing tools, and implement test automation in collaboration with the Program Test Strategy.

The Test Manager supervises, directs and co-ordinates all testing activities within the Digital stream. It is essential that you have exceptional stakeholder skills with strong communication and a background in Payment platform across Insurance (preferred) or Financial Services.

This is a fantastic opportunity to really showcase your experience and make your mark.

**What you’ll do**:

- Advocate the stakeholders on Test frameworks, emphasizing the importance of testing in delivering high-quality products and services.
- Create and implement comprehensive test strategies that outline the testing objectives, scope, resource plan, RACI’s, defect management processes and schedules.
- Collaborate with stakeholders to define test environment governance process, test data, and non-production environment availability, considering different testing types (e.g., functional, regression, non-functional, production verification testing).
- Support automation requests by securing funding/approval from the Tribe/program and work closely with the Engineering Chapter for resources to support the automation.
- Maintain thorough documentation of test strategy, test plans, test cases, test results, requirement traceability matrix and other testing artefacts.
- Co-ordinate, coach and support team members in all aspects Test phases including System Testing, System Integration Testing, Business Acceptance Testing, Production Verification Testing (PVT), Business Regression Testing (BRT).

**About you**:

- Minimum 5 years Insurance Industry experience (would consider Financial Services)
- 2- 6 years of previous Test Management experience in large scale project settings
- Minimum 2 years of Test Management experience in payment gateway
- 2 + years working in an Agile environment
- Advanced stakeholder engagement skills (at senior level) combined with excellent analytical and problem-solving skills, with a meticulous attention to detail
- Ability to work in a flexible environment and be adaptable to change
- Certifications:

- ISTQB Certified Tester Foundation Level Certification (CTFL) - mandatory
- Agile Fundamentals - ICAgile Certified Professional (ICP) or similar - mandatory

**What we can offer you**:

- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

**About Suncorp Group**:
We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.

For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, th