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Internal Sales

3 weeks ago

Malaga, Australia Clevertronics Pty Ltd Full time

**Introduction**:
About Clevertronics
Clevertronics is the world’s leader in Emergency Lighting, operating across Australia, New Zealand, and the United Kingdom. Our mission is to make emergency lighting easy by designing world-class products supported by unrivalled expertise and customer service.
Over the last twenty years, we have excelled in the world of Emergency Lighting by releasing game-changing products for our industry. All of this could not have been accomplished without our people
With our dedicated research and development engineers, Clevertronics is positioned to continue leading the world in emergency lighting solutions.
**Description**:
About the Role
We are looking for a dynamic Internal Sales (Project Expediting & Credits) Officer to deliver top-notch customer service, manage project orders, and ensure smooth supply chain operations. You'll liaise with wholesalers and contractors, coordinate with production, and support our sales team, all while adhering to ISO 9001 standards.
**Your key accountabilities will include**:

- Provide exceptional customer service and support.
- Process and enter project and day-to-day orders.
- Providing accurate project cost estimates to customers
- Liaise with wholesalers, contractors, and production for stock availability.
- Expedite orders on time, including staged deliveries.
- Follow supply chain processes: import, production, dispatch, delivery, and returns.
- Support Head Office reception as needed.
- Provide accurate forecasting of forward orders.
- Contribute to sales team synergy and participate in sales meetings.
- Assist the sales team with customer service when needed.
- Adhere to the company's Customer Satisfaction Policy and Quality Management System (ISO 9001 certified).

**Skills and Experiences**:
About You
- Customer service experience, preferably in the electrical or construction industry.
- Strong analytical and strategic planning skills.
- Estimating, planning, and project management capabilities.
- Excellent communication and professional phone manner.
- Data Centre experience and requirements analysis proficiency.
- Attention to detail and time management skills.
- Ability to report research results and inform others.
- Team player mentality.

Why work with the Clevertronics team?
Well, that’s easy Not only do we offer a great values-based culture and supportive environment that is committed to helping you achieve your career goals within our rapidly growing and innovative organisation, but we also offer:
Competitive Salary and Benefits.
- Understanding and encouragement of a work-life balance.
- A culture that is unlike any other.
- The ability to finish early every second Friday.
- 17.5% annual leave loading.
- Additional 4 days leave per year for your Health and well-being.
- Comprehensive training and development support for your career.
- Paid parental leave.
- And much more.

If you want to work for an organisation that values your input and encourages your overall well-being, APPLY NOW
Clevertronics is committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion. We recognise that a diverse workplace improves our ability to attract, retain, motivate, and develop talent, create an engaged workforce, deliver quality services to our customers, and support the growth of our business.