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Spare Parts Interpreter

2 weeks ago

Blacktown, Australia SMS Professional Full time

Great Location
- Staff Benefits
- Well Known Company

As a Spare Parts Interpreter, you will play a crucial role in the dealership by accurately identifying, sourcing, and supplying automotive spare parts to meet customer needs.

**Duties**:

- Interact with customers to understand their spare parts requirements and provide professional assistance in sourcing the correct parts.
- Utilize dealership systems and resources to accurately identify and locate the required spare parts.
- Collaborate with service technicians, ensuring the timely supply of parts for vehicle repairs and maintenance.
- Maintain accurate inventory records, manage stock levels, and initiate orders to replenish inventory as needed.
- Provide price quotes to customers, process sales orders, and handle payment transactions efficiently.
- Keep up-to-date with the latest product information, including new parts, accessories, and technical specifications.
- Liaise with suppliers and negotiate pricing, terms, and delivery schedules to ensure optimal value for the dealership.
- Maintain a clean and organised spare parts department, ensuring a safe working environment.
- Follow established guidelines and procedures, including warranty and return policies.

**Requirements**:

- Previous experience as a Spare Parts Interpreter within an automotive dealership is essential.
- Familiarity with dealership systems and software, such as parts catalogs and inventory management systems.
- Strong customer service skills with a friendly and approachable demeanor.
- Excellent communication and interpersonal skills to effectively interact with customers, colleagues, and suppliers.
- Attention to detail and ability to maintain accurate records and inventory.
- Ability to multitask and prioritise workload in a fast-paced environment.
- Problem-solving abilities and the capacity to handle customer complaints or challenging situations with professionalism.
- A commitment to upholding company policies, procedures, and safety standards.