Site Support

2 weeks ago

Brisbane, Australia DXC Technology Full time

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

**Responsibilities**:
**Do you believe that you can?**:

- Provide high-quality desktop support to all types of users including at an executive level.
- Initial set up and support of laptops, desktops, mobiles, and peripherals.
- Support users face to face, Via telephone, and/or remote support tools.
- Complete routine maintenance of standard hardware such as laptops/mobile devices.
- Accurately manage and track business assets, requests, and incidents.
- Prioritise new support requests and existing work orders.
- Record and maintain accurate service details, time records and job notes.
- Maintain awareness and active involvement in safety to prevent injuries to yourself, colleagues, and customers.
- Work within the time limits as assigned for specific tasks.

**Knowledge and Skills**:
All you need is to have proven experience in:

- Basic hardware and operating system familiarity.
- Strong attention to detail and accuracy.
- Ability to multitask.
- Great interpersonal skills.
- Excellent verbal and written skills.
- Excellent customer service skills.
- Ability to function in a fast-paced deadline-oriented environment.
- Professional demeanour.
- Excellent time management skills.
- Strong Customer relationship building skills.
- Good teamwork with peers and company personnel.
- Have a currant Australian drivers Licence.
- And be able to pass the Company’s background check requirements. (including but not limited to National Police Check (NPC, Employment and drug screens.)

**Do People Describe You As**:

- An eager learner, who is excited to expand knowledge and gain experience working with and supporting the latest technologies?
- A fantastic communicator, who does everything in your power to meet customers’ needs & as someone who follows up to make sure you did the work right?
- Someone looking to tackle an intense but rewarding & exciting role?\

**Trust, Transform & Thrive** with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies. If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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