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Front Office Administrator

2 weeks ago

Glenroy, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Location**

With Ingenia Federation, you can start downsizing for retirement to a secure, friendly environment surrounded by like-minded people.

Each Ingenia Federation community is centrally located in Melbourne, enjoying the convenience of nearby services and amenities, and offers comfortable homes, ample facilities at your fingertips, and picturesque, well-maintained surrounds.

**About the Role**

Seeking a **Part Time **Front Office Administrator to join our Federation Glenroy Lifestyle Community on an initial 9 month fixed term contract. This role will be approximately 20 hours per week.

**Key Accountabilities**
- Process cash, credit card and debit card payments, ensuring correct procedures are followed
- Assist guests and residents with all questions and reasonable requests
- Register any issues in terms of housekeeping, maintenance, office, common areas etc.
- Conduct site tours if necessary, with prospective guests / residents
- Use of computer programmes (Newbook, MS Office) to maintain databases in relation to guests and residents
- Attend to general receptionist duties including filing and any other duties as assigned by management

**About You**
- Excellent customer service and sales skills
- Confident in decision making and able to work with mínimal supervision
- Excellent interpersonal and communication skills
- Proactive team player
- Well organised and time conscious
- Confident and proficient at dealing with people
- Keen eye for detail

**Culture and Benefits