Medical Liaison Officer

Medical Liaison Officer

**Job Reference**:14175

**Why You Will Be Excited About This Role**

At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians.

And right now it's an exciting time to join us, as we transform into a stronger, more agile organisation focused on excellent customer & patient experiences, smarter ways of working, and building a great place to work, joining our mission to be the best pathology provider in Australia.

**About Us**

Healius employs 10,000+ passionate people, with an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.

We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities.

This means that you will be working with purpose whilst being a part of a business big enough to offer interstate mobility, job security and opportunities to fulfill your career ambitions.

**What You Will Be Doing**
- Reporting into the Business Development and Sales Manager - Revenue as a Medical Liaison Officer, you act as the bridge between the business and healthcare professionals. You are responsible for delivering revenue growth and promoting the services of the Pathology businesses to the Perth region and surrounding Regional Areas.
- This is to be achieved through taking a targeted approach to the market, driving strategic marketing and sales initiatives, and managing new and existing referrers whilst communicating and collaborating with all internal stakeholders.

**Key responsibilities**
- Manage and develop current referrer relationships, whilst delivering on current marketing strategies
- Act as the first point of contact for referrer matters with a customer-focused attitude
- Resolve and/or escalate referrer issues or complaints as they arise
- Develop and execute a comprehensive territory plan and deliver revenue on growth strategies
- Increase revenue to assigned territory in line with the budget expectations
- Identify new customer opportunities and develop relationships to gain new referrers
- Increase referrer base in line with predefined KPIs
- Maintain ongoing competitor and market analysis
- Achieve revenue targets via the implementation of revenue growth strategies.

**Role Competencies**
- Current Drivers Licence is essential
- Qualification in a Health Science, Business, Sales, or Medical Terminology is desirable but not essential
- Recent graduate or industry background is desirable but not essential
- Demonstrated sales experience with a history of achieving sales targets, preferably in healthcare is desirable but not essential
- Excellent written and verbal communication skills is essential
- Commitment to delivering exceptional customer service to referring practitioners is essential
- Strong organisational and time management skills is essential
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**Benefits, Perks and Wellbeing**

**As part of working for Healius, you will have access to a range of benefits & perks including**:

- **Benefits platform** - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
- **Fitness Passport**- Access top fitness centres & pools across Australia at a subsidised rate.
- **Corporate health insurance discounts**, banking benefits and novated leasing salary packaging.
- **Career growth and development opportunities** with access to a comprehensive library of online courses and learning paths via our e-learning platform.
- **Confidential health and well-being support**through our Employee Assistance Program, available to all employees and their family members.

**Our Commitment to Diversity And Inclusion**

Western Diagnostic Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

**How To Apply**

**Healius is committed to responding to every applicant.