Patient Services Assistant

Location: Melbourne | Eastern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Facilities Management, Health and Allied Health

Reference: 56382

**General Services - Casey Hospital**

**Patient Services Assistant Emergency and Emergency Fast Track**

**Fast Track**

**Thursday and Friday** **14.00 - 20.30**

**Emergency Department**

**Saturday** **10.30 - 17.00**

**Sunday** **12.00 - 20.00**

**_(51 hours per fortnight)_**

**Working in Healthcare has never been more important or meaningful**

**Our Journey**:
Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.

The General Services department at Casey Hospital requires a qualified Patient Services Assistant to work as part of our team in the Emergency/Fast Track departments. We are looking for a flexible person who is keen to fill a permanent part time role with an opportunity to back fill additional shifts where available.

**A Day in the Life**:
Responsibilities will include but not limited to:

- Ward and department cleaning
- Bed making
- Use of lifting equipment; bed movers and wheelchairs
- Assisting nursing staff as requested
- Transfer & cleaning of ward equipment

**What you bring**:
**A strong commitment to** working effectively as part of a team and flexibility to change shifts or cover staff leave at short notice

**On a Personal level**:

- Excellent verbal & written communication skills
- A commitment to delivering excellent customer service
- Takes pride in your work with great attention to detail
- Has great time management skills and ability to prioritise tasks

**What you need**:

- Certificate III Health Services Assistant (Essential)
- Previous experience as a patient services assistant (Desirable)
- Excellent understanding of patient identification procedures.
- Ability to comprehend and follow written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- A strong commitment to working effectively as part of a team

**In Return**
- A supportive environment
- A great service to the patients in our care

For a confidential discussion and to explore the opportunity further, please call Janine Pickering on 03 8768 1663.

**Monash Health is a great place to work**

Our employees enjoy a range of benefits including:

- Salary packaging options that increase your take-home pay
- A comprehensive Health and Wellbeing program
- Free flu vaccinations
- Private health insurance at discounted rates
- Health imaging services

Monash Health is Victoria’s largest public health service and proudly provides healthcare to one quarter of Melbourne’s population, across the entire lifespan from newborn and children, to adults, the elderly, their families and carers. More than 22,000 people work at over 40 care locations across south-eastern Melbourne.

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.

**How to Apply**

Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).

- **Cover letter - **_Telling us what days of the week and shifts you can work_**
- ** Current CV - **_Outlining current work experience_**
**_ _**:

- **Qualification - **_Certificate III in Health Services Assistance_**
***:

- **Covid19 vaccination certificate - **_Showing evidence of 3 doses_*