Specialist Clinics Clerk

**Title**:Specialist Clinics Clerk**:

- Requisition ID: 2448
- Location: Box Hill, VIC, AU, 3128
- Job Posting Date: 8 Jan 2025

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**Acute Specialist Clinics Clerk - Acute Specialist Clinics**
- Permanent Part Time, 2 days per week
- Wednesday & Thursday: Clinics hours - Monday - Friday from 8am to 6pm
- Join one of the largest public health services in the Eastern suburbs

**Eastern Health**

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Healthier Together promise underpins our strategic plan - which is to serve the growing and changing needs of our community and to care about and develop our staff. We believe our people make the difference.

**About the role**

This position is responsible for the clerical day of service activities in Acute Specialist Clinics. Clerical staff provide customer service, clerical and reception related duties that strive to achieve optimal patient outcomes, adheres to the code of conduct, policies and procedures, values and goals of Eastern Health.

An opportunity exists in Specialist Clinics across all campus for a passionate and enthusiastic clerical staff member. Eastern Health Acute Specialist Clinics are a busy department of the hospital, meeting the needs of patients from the community by providing a range of specialist services. Approximately 160 000 occasions of service are provided annually. These include new patients referred from the community, review appointments for ongoing care and post admission follow up from Eastern Health’s network of hospitals.

Clerical staff are a highly regarded member of the multidisciplinary team that ensure Specialist Clinics functions well. Services offered in Specialist Clinics include, Orthopaedics, Plastics, General Medical, Surgery, Neurology, Gastroenterology, Urology, Respiratory, Liver, and Paediatrics.

**About you**

To be successful in this role you will possess:

- Year 10 level English written and spoken
- Knowledge of patient management systems (iPM, CPF, EMR)
- Computer competent in Microsoft Word, Outlook and Excel
- Advanced telephone skills and clerical skills
- Ability to provide quality customer service in a friendly and professional manner to support high quality patient centred care
- Excellent communication and organisational skills
- The ability to work as part of a diverse team

Please refer to the attached position description for further details of the role.
- Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the _Australian Immunisation handbook (based on ATAGI advice)_. Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment._

**What we offer**

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here
- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals

**Next Steps**

**Good to know**:

- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability - within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.

Contact Person: Kylie Tabone

Contact Number: 9982 2153

Job Posting End Date: 26/01/2025

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

**Our Values in Action**:
Respect for all | Safe always | Partnering in care | Learning and improving every day