Emergency Clerk

**Title**:Emergency Clerk**:

- Requisition ID: 3482
- Location: Box Hill, VIC, AU, 3128
- Job Posting Date: 28 May 2025

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**Emergency clerk**
- Permanent part-time | Box Hill location | Close to public transport
- Rotating roster | Morning, evening and night shifts
- Potential for permanent night shifts

**Eastern Health**

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is _“Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”_.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

**About the role**

The clerks in the Emergency Department are responsible for delivering professional and caring customer-focussed service, often as the first point of contact for patients, families and visitors. They ensure that all patient information for clinical and billing purposes is accurately captured for the 65,000+ patients who present annually and is entered into the information systems in a timely manner. The clerks work both front-of-house and back of department, rotating through a variety of roles which support our multi-disciplinary team.

**About you**

To be successful in this role you will possess:
Ability to provide quality customer service
- Excellent computer skills - experience in iPM/EMR an advantage but not essential
- Excellent communication and organisational skills
- High degree of flexibility and ability to work autonomously
- A strong commitment to high quality care
- The ability to work as part of a diverse team
- Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the _Australian Immunisation handbook (based on ATAGI advice)_. Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment._

**What we offer**

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here
- Diverse and engaging career opportunities
- Friendly & supportive team
- Flexible working hours
- Salary packaging options
- Career progression in our teaching hospitals

**Next Steps**

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for).

**Good to know**:

- We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability - within the communities we serve and our Eastern Health team.
- We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
- As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
- Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
- Advertising may end before the closing date.

Please

Contact Person: Wendy McHugh

Contact Number: (03) 8396 8067

Job Posting End Date: 28/06/2025

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

**Our Values in Action**:
Respect for all | Safe always | Partnering in care | Learning and improving every day