Operations Manager

A work culture that values you and invests in your career
- Salary packaging options and tax benefits
- Professional development and career opportunities

**Allity is part of the Bolton Clarke Group **one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally with a passion for ensuring our customers live the best possible life. We provide reliable, trustworthy, quality care and support and living options across At Home Support, retirement living and residential care.

Reporting directly to the Director of Operations, our Operations Managers provide operational leadership and support to our General Managers. You will be responsible for overseeing and providing direction to ensure compliance, optimising resident outcomes and operational efficiency. A big part of your role will include mentoring our General Managers and setting them up for success.

**What We Can Offer**

Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus:

- We provide a work culture that values you and invests in your career
- Salary packaging options and tax benefits of up to $15,900 plus additional $2600 in entertainment per year available
- Options for additional purchased leave
- Professional development and career opportunities

**The key focus of the role will be to**:

- Provide strong leadership and coaching to the GMs to ensure quality resident services, achievement of financial, business and people objectives and implementation of operational plans.
- Ensure compliance with Aged Care and other relevant legislation
- Establish a continuous improvement mind-set to ensure current systems are achieving compliance, consistency and sustainability
- Provide guidance and direction to GMs to develop marketing strategies and relationships with external providers, hospitals and placement agencies to maintain Home occupancy
- Prepare budgetary forecast for Home financial performance.
- Exemplify strong leadership and provide guidance, coaching and feedback to promote development of team members.
- Assume a leadership role in workforce planning at all of your Homes, including recruitment, leave management, succession planning, rostering and performance management.

**To be successful you will need**:

- Relevant tertiary qualification/s in management or business (Essential)
- Registered Nurse (Desirable)
- Sound experience working in a senior capacity in aged or health care
- Demonstrated experience in operational management including human resources, people leadership & motivation, budgeting, service delivery
- Strong troubleshooting & multitasking skills
- Broad understanding of the legislation, regulations and requirements and issues affecting aged care.
- Demonstrated ability to provide leadership and motivation for staff involved in the provision of services to aged care residents
- Commercial acumen
- Demonstrated ability to empower staff to accept responsibility through effective guidance and support
- Demonstrated ability to take initiative and remain highly motivated
- Excellent verbal and written communication style - able to communicate effectively at all levels
- Excellent computer skills (Word, Outlook, Excel, PowerPoint and Internet) and organisational software products.
- High organisational skills and ability to effectively manage and prioritise multiple tasks and meet deadlines
- Solution focused - excellent problem solving and analytical skills

We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business outcomes. We are committed to creating a workplace where all employees have equal access.

The role is fast paced and presents a variety of challenges which will require you to travel to your Homes across your region of responsibility. A competitive salary package is on offer plus an opportunity to join a dynamic team who are dedicated to changing the future of aged care.

This is your chance to contribute to and shape an organisation that has a very simple, yet very powerful mission "to make every day the best it can be".

Are you ready to make every day the best it can be? APPLY NOW