Swatch Assistant Store Manager Bondi

1 week ago

Bondi Junction, Australia Swatch Group Full time

**About Swatch**
Colorful, happy, loud, shrill and forever re-interpreted in different ways. Since the “second watch” was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world - and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world’s largest art gallery on the wrist.

Last year’s Omega x Swatch Moonswatch collaboration was labelled by The New York Times as "the watch industry's defining moment of 2022" and the phenomenal September 2023 release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. This is an exciting senior marketing role in a fast-paced environment with a brand that is white hot and burning with momentum - so if you love a challenge and want to take your career to the next level, this may be the role for you
**The Role**
- Lead, motivate, and inspire employees to achieve individual and team sales targets
- Coach employees on KPI’s on a weekly basis
- Assist the Store Manager as required with generating and submitting reports
- Assist Store Manager with training and on-boarding of new employees
- Assist Store Manager with providing input during interviews for potential employees
- Monitor employee selling skills and identify any opportunities for improvement
- Assist with day-to-day operations
- Ensure the Visual Merchandising Guidelines are adhered to
- Retain customer loyalty and satisfaction
- Handle escalated customer complaints
- Uphold the highest level of professional customer service

**Skills & Experience**
- 2+ years experience in an Assistant Store Manager or Supervisory role
- Established selling skills and understanding of KPI’s
- Previous staff management experience
- Developed customer service skills
- Organised and efficient time management skills
- Excellent oral and written communication skills
- Computer literacy skills (Word, Excel, PowerPoint)

**How to Apply**

Job Reference: SGAU00583

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