Lifestyle Relief Manager

2 days ago

Brisbane, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**The Role**
- The Relief Community Manager is responsible for covering the Community Manager role in times of absence, including the day-to-day management of the Community, asset enhancement, financial and people management, resident satisfaction, risk and legislative compliance as well as supporting the Sales Team in the sell down of the Community.- When not relieving, the Relief Community Manager will be required to provide assistance in communities as determined by the Operations Manager.**Key Accountabilities**
- Ensure the Community is always providing quality services to residents in line with industry best practice
- Ensure the Community is presented to a high standard by attending to cleaning, gardens and facilities maintenance/upkeep
- Support the Development teams with new homes delivery, installation and/or the refurbishment process of resale homes as required
- Interview new clients and provide recommendations/observations to Sales Manager
- Maintain a strong understanding of the relevant legislation, regulations and Community rules to be able to direct or answer resident enquiries
- Ensure that all management practices comply with lease documentation, or alike, as well as all relevant industry legislation and codes of practice
- Maintain a close and strong working relationship with residents by attending resident and general meetings as requested
- Participate in the development of weekly rosters to ensure adequate coverage at all times

**Experience / Requirements**
- Leadership experience preferably in a similar environment
- Demonstrated capability and experience in the management of maintenance of buildings and grounds
- Ability to respond well to emergency situations
- Ability to work autonomously
- Current First Aid Certificate
- Fire and Emergency Evacuation Accreditation
- Current “C” class drivers licence (site dependent)
- National Police check

**Culture and Benefits

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