Covid Claims Assessor

1 week ago

Sydney Central Business District, Australia EML Full time

**COVID Claims Assessor**:
NSW - Sydney CBD Workers Compensation Full Time
- **No Industry Experience needed, Full paid training, WFH Flexibility & Salary of $61,880.00 package**:

- **Help COVID effected, injured workers get their lives back**:

- **Numerous 3-month contract opportunities with potential for extension, Located in Sydney CBD**

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **2,800 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

Be part of our diverse COVID claims team and utilise your customer service experience supporting workers affected by COVID in the workplace. Daily duties include assisting workers and employer with the claims process, reviewing claims lodgment's, authorisation of payments and more. You will join a collaborative and inclusive team and receive fully paid training.

**We have a number of 3-month contracts with possible opportunities for extension or conversion to permanent roles based in Sydney to begin ASAP with Flexibility to Work from Home.**

**ABOUT YOU**
- You will show a high level of empathy while being passionate about providing great customer service
- You will be a great listener, display excellent communication skills and have a solution-focused mindset
- You will embrace change with confidence and are comfortable working in a multi-system environment whilst having the ability to handle and overcome challenges
- Having great attention to detail, you will enjoy learning and growing within the business

**YOUR RESPONSIBILITIES**
- Provide a world class customer service experience that is focused on early intervention in the form of advice, guidance and support to injured workers, employers and other stakeholders
- Support the workers compensation claims process which includes early contact with injured workers, liability decisions, processing weekly payments and more
- Work closely with our internal experts who will support you when assisting customers

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**_ EML provides career opportunities and great employee benefits, including_**:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- Access to discounts at over 350 retailers through our RewardsHub program
- Comprehensive learning and development support
- Companywide events to celebrate success

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