Claims Assessor

If you're an experienced Claims Assessor with Group or Retail experience - we would love to hear from you. As we're a smaller business, you will get more opportunity to be involved in different parts of Claims, as well as career progression opportunities.
**About the company**:
ClearView Wealth Limited is a dynamic ASX listed diversified financial company that partners with financial advisers to support Australians to achieve their financial and wellbeing goals while being a positive force for our staff, community, and the environment.
Our business segments: Life Insurance and Wealth Management, are focused on delivering fair, effective and sustainable financial products and services, while being easy to do business with for financial advisers and customers.
**About the role**:
We are currently looking for a brilliant **Claims Assessor **with Retail or Group experience for our growing and formidable Claims team. You may already be a Claims Assessor looking for a new opportunity, or an experienced Senior Case Manager ready to progress.
You will be providing a personal and empathetic service to all Life Customers and be responsible for the proficient management, and assessment of all Life Claims within the stated authority limits. You will be joining a small, intimate and focused team and an organisation that always has the customer at the forefront of their minds.
**The requirements of the role include**:

- Providing exceptional customer service and claims management practices in line with ClearView’s Claims philosophy
- Proactively managing a varying range of Income Protection, and Total & Permanent Disablement claims.
- Ability to gather and decipher relevant information that will assist in management of the claim.
- Adhere to Life Insurance Code Of Practice (LICOP) and internal Service Level Agreements (SLA's)
- Deliver effective case management to support strong claims strategies and customer outcomes.
- Take a collaborative approach to claims management by leveraging support from internal and external stakeholders.
- Have the ability to work within a team environment including internal and external stakeholders - Consulting Medical Officers (CMO) Reinsurance partners

**Your Experience**:

- Life insurance claims management experience across either Retail or Group Claims
- Previous claims experience across personal injury insurance including Workers Compensation
- Knowledge of relevant legislation and governing principles within Life Insurance
- Tertiary Qualifications and or Allied Health background (Psychology, Occupational Therapy, etc), Nursing, Law or Accounting
- You may have exposure to MH, specialised injuries
- Strong written and verbal communicator who can build rapport, display empathy and manage ongoing expectations in a clear manner

**Why us?**
At ClearView, we believe that it takes a group of unique individuals, working together with diversity of experience, thoughts and beliefs, to achieve our goals. We celebrate the multiplicity of our employees that create our inclusive culture, and we are committed to focus on equal opportunity no matter who you are, where you come from, what you believe or how you identify.
ClearView provides an environment that rewards creative thinking, enabling us to deliver the best outcomes to our customers and partners, embedding our values of **Integrity, Persistence, Authenticity **and **Collaboration **in everything we do and decision we make.
**_Some of our benefits include: _**
- **Work place flexibility**:

- We have a hybrid remote-working model to give you the support you need to help balance your career with the things that make your life rich - such as family, health and doing the things you love.
- **Employee Referral Program**:

- successfully refer a friend and receive $1,000
- **Extended Parental Leave**:

- 16 weeks paid Parental leave cover
- **Additional Leave**:

- We offer up to another full week of annual leave
- **Volunteer Day**:

- 2 days of paid leave to volunteer in the community per year
- **IPAC rewards**:

- an extensive rewards program offering discounts and cash-back deals at over 350+ retailers
- **Employee Assistance**:

- Free and confidential counselling services to all employees and their families
- **Study Assistance**:

- ClearView promotes learning and will provide financial assistance for approved learning and time off work to study and complete exams

Pay: $1,000.00 per week