Ben+ Delivery Lead

2 days ago

Bendigo, Australia Bendigo & Adelaide Bank Full time

About the role

Based at any of our head office locations, this full-time, permanent BEN+ Delivery Lead role reports to the Program Director with key responsibilities relating to supporting the day-to-day leadership of the delivery requirements arising from the BEN+ streams.

You will drive the leadership of multiple Delivery Managers and work closely with Change Managers, Communications Managers and Learning Managers. You will achieve this through possessing strong delivery leadership expertise, people strategies and practices experience, and extensive consulting and stakeholder management with internal and external stakeholders, specialists and providers.

You will be responsible for Stakeholder Engagement and will require you to engage with leaders across the Enterprise, understand their business, identify the barriers to delivery and develop a detailed approach to address the needs of our people and customers.

Staff undertaking a role in this team need to be customer focussed (both internal and external customers), flexible, proactive and have an excellent understanding of data, analysis, reporting, processes and systems, or be prepared to learn these aspects to ensure we deliver on our objectives.

About you

**To be successful in this role you will have**:
Previous experience leading / managing teams
Extensive experience in relationship management activities (either internally to an organisation or as an external)
Experience interacting with Executive and Senior Management
Proven experience in change management and reporting
Proven experience in business analytics and reporting
Previous customer service and/or administration/ and or relationship management experience
Experience facilitating workshops with large groups of stakeholders to meet an outcome
Experience using agile tools (e.g., JIRA, Confluence).

How to apply

**Applications close**: Tuesday 25th April

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