Tailored Support Coordinator

About Us:
Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need
- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us

Anglicare have an exciting opportunity for an experienced Tailored Support Coordinator to join our Housing team
- Are you passionate about reducing homelessness serving those in need of affordable housing?
- Do you care about people’s social, health and wellness state?
- Would you enjoy a role that helps strengthen communities people integrate into the community?

For many years, Anglicare has provided a range of affordable housing options for vulnerable people or those who have limited means of providing for their own housing in the private market. Our Social and Affordable Housing Program properties are targets people aged over 55 years who are homeless or at risk of homelessness at households on low and moderate incomes and are located throughout the Sydney and Illawarra regions. We are looking for a qualified and experienced professional who will support Anglicare’s Mission by providing Tailored Support to our tenants in our Social and Affordable Housing Program.

Based at our Liverpool office, you will be responsible for overseeing delivery of the person-centred quality, consistent and excellent support coordination services to support to our tenants at our housing communities and ensure to ensure that they achieve the best personal goals. social, health recovery and wellness outcomes. You will also play a hands-on role in the tailored support and referral of complex clients.

You will be part of the Tailored Support Coordination mobile workforce team. This means that you may be required to travel and provide support to other Housing sites as per operational requirements. We have sites at Sydney/Southwest/Illawarra/Shoalhaven.

This is a Permanent Full-Time role.

Key responsibilities (not limited to):

- Ensure that residents engage with the services identified in their Support Plan by facilitating resident access to support services through such activities as coordinating transportation to appointments, providing appointment reminders, attending important meetings with the Residents.
- Ensure positive outcomes for Residents by establishing and maintaining strong working relationships with service providers
- Ensure support is meeting needs of Residents by actively soliciting and documenting feedback regarding the suitability and quality of the programs and services that they receive.
- Ensure Support Plan continues to meet identified needs of residents by maintaining regular contact with service providers
- Assistance in the management of Tenants and Household members with complex needs
- Management and administration of financial and operating performance
- Developing strong relationships with family members, carers and social networks.

About You:

- A qualification/degree/certificate/diploma in Social Work, Community Services (Case Management stream), Allied Health, Aged Care, Community Housing, or equivalent, and/or relevant job experience.
- A minimum of 12 months post-qualifying experience in the delivery of community based social services, including assessment and care coordination.
- A passion for helping people in crisis or experiencing difficult times in the spirit of compassion, tolerance, empathy and non-judgement.
- A current driver’s licence.

Benefits:

- Excellent remuneration package and company benefits
- Not-for-profit salary packaging benefits - reducing your taxable income by $15,900 plus an additional $2,650 for salary packaging accommodation, meals and entertainment
- Learning and Development opportunities within the organisation

Anglicare - Jesus Christ honoured, lives enriched, and communities strengthened
- Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse._

Application Close Date: July 04, 2025