Customer Solutions Team Leader

2 weeks ago

Coomera, Australia TPG Telecom Full time

**What will you be doing?**

You’ll be working as part of a friendly and high performing, supportive team whilst interacting directly with our customers. With the ability to earn commission on every sale, you will be able to help our customers and at the same time earn what you want on our uncapped commission model by ensuring individual and store sales targets are met. This involves actively listening to our customers queries, supporting them with their accounts, billing and payments, along with educating them to use our self-service platforms.

Want to challenge yourself and take ownership of your career and be part of a business that will bring out the best of your potential, all whilst having some fun? This could be the opportunity for you.

**Who are we looking for?**

Our Retail Sales Associates are enthusiastic, driven and love customer service. You will be working within a dynamic, fun, and dedicated team. In-depth training will be provided to enable you to really succeed in this role. To be considered for this role you’ll have a genuine desire to deliver first-class customer service and have a passion for our products. You will need to have availability across 4 days on a 7-day rotating roster, including weekends, peak trade days and public holidays and be available to complete 4 days of virtual training.

**What can we offer?**
- Competitive salary package with uncapped earning potential
- SIM plan with unlimited calls, texts and data - stay with us and never pay a phone bill again
- Training support: get the inside scoop on all the latest tech from brands like Apple and Samsung
- Exciting opportunities to further your career into a leadership role or head office position
- Access to wellbeing programs and exclusive discounts

**What’s next?**

Our Retail recruitment process is super simple, just submit your CV and you will be invited to complete a talent assessment which takes only 15 mins. If successful you’ll speak to our friendly Talent Acquisition team for a quick phone chat, and then an interview in-store with the Store Manager which is a chance to meet the team and find out more about working for us.
- To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident._
- 3LI-LO1 IND2_

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