Specialist Case Manager

Are you ready to be part of something truly innovative?

At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

We are seeking an experienced and detail-oriented Senior Workers' Compensation Case Manager to lead and manage complex workers' compensation claims. In this key role, you will be responsible for overseeing a caseload of high-priority claims, providing guidance and support to junior case managers, and ensuring that employees receive the appropriate care, benefits, and return-to-work services. The Senior Case Manager will work closely with healthcare providers, insurance carriers, legal teams, and other stakeholders to ensure compliance with workers' compensation laws, as well as to drive successful outcomes for both the injured employees and the organization.

**Essential Job Functions**:

- Execute business process transactions, learn from experienced team members, and focus on accuracy.
- Collaborate with senior analysts, managers, and other staff.
- Assist in process improvement initiatives and data analysis.
- Contribute to identifying and resolving process bottlenecks.
- Ensure compliance with established quality standards.
- Participate in documenting and updating process guidelines.
- Assist in analyzing data trends and reporting.
- Support the team in meeting performance targets and quality standards.

**Basic Qualifications**:

- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
- Proven experience in business process transactions
- Proficiencies in business process management and optimization
- A continuous learner that stays abreast with industry knowledge and technology

**Other Qualifications**:

- Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus

**About DXC**

**Your working environment**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

**We are an equal opportunity employer