Cluster IT Specialist

**Job Number** 23111320

**Job Category** Information Technology

**Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

The world’s favourite travel company is seeking a diligent IT Specialist to take care of all our IT needs and join our IT Cluster team in WA, Perth.

**Our Company**

WA Cluster includes hotels: The Ritz Carlton Perth, The Westin Perth, Aloft Perth and Four Points by Sheraton Perth with more to come.

**You will be**:

- Troubleshoot and resolve technical problems or issues related to computer software and systems.
- Provide technical guidance and recommendations to resolve business problems.
- Analyse, recommend, and implement process improvements.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Train or instruct users in the proper use of hardware or software.
- Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning.
- Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.

**You are / have**:

- A friendly, confident, vibrant and professional personality
- An ability to communicate technical knowledge in simple terms
- Hospitality and hotel background is looked upon favourably
- Experience in similar position advantageous
- A technical, logical thought process
- An ability to prioritise and delegate
- An ability to stick to strict deadlines
- A keen eye for detail
- Australian working rights

**Life. With the Works.**

Offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:

- Enhanced Parental leave, Paid Birthday leave, Long service leave portability across all 30 Marriott Brands
- Flexible work options
- Hotel perks like accommodation and food & beverage discounts
- Travel & stay benefits including eligibility into our Bonvoy loyalty program
- Incentive, recognition, and wellbeing programs
- Excellent career growth and learning opportunities
- EAP Services available
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.