Security Control Room Operator

**What’s in It for You?**
- Full-time permanent roles in high-profile locations.
- Access to industry-leading training and upskilling through our internal RTO.
- Paid meal breaks, provided uniforms, and career advancement opportunities.
- A chance to work with a dynamic and supportive team in a fast-paced environment.

**Your Responsibilities**:
In this role, you’ll be responsible for:

- Comprehensive Surveillance: Monitor activities across Sydney’s best venues using state-of-the-art CCTV systems, identifying potential risks or security concerns.
- Incident Management: Lead responses to security breaches, emergencies, and alarm activations, coordinating resources to resolve situations effectively.
- Team Leadership: Support and direct security teams, ensuring all actions are executed in alignment with standard operating procedures.
- Communication Excellence: Manage high volumes of communication, ensuring timely responses to client, public, and internal inquiries.
- Data Accuracy: Keep detailed and accurate security logs, incident reports, and operational records.
- Access and Equipment Control: Oversee secure access to facilities and ensure the proper use and maintenance of security equipment.

This is a fast-paced role that requires excellent multitasking skills, attention to detail, and the ability to perform under pressure.

**What We’re Looking For**:

- A valid NSW 1A Security Licence with at least 12 months of experience.
- Some control room operational experience (3-6 months preferred).
- Strong communication, multitasking, and decision-making skills.
- Availability for a 24/7 rotating roster.

Additional qualifications:

- First Aid and CPR (current)
- Responsible Service of Alcohol - RSA (current)
- White Card (or willing to obtain)
- Traffic Control and Implement Traffic Management Plan certificates (or willing to obtain)
- Fire Warden (or willing to obtain)
- Full NSW Drivers Licence
- Working With Children Check.
- Additional qualifications are a bonus—but if you’re not there yet, don’t worry We’ll help you get certified through our RTO._

**About us**:
ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities.
Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues.
At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.

**How to apply**:
If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW You can also get in touch for a confidential chat with Ellie or Rachel on (02) 96997711.

ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity

ACESGroup do not accept referrals from recruitment agencies.

ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.

Pay: From $36.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- 12 hour shift

Work Location: In person