Windsor Venue Leader

2 weeks ago

Windsor, Australia Yo-Chi Full time

Lead a high-performing team with one of Australia's fastest-growing brands
- Competitive salary, free Yo-Chi every shift & an incredible team culture
- Real career growth with clear pathways as we continue to expand

**Join us as a Venue Leader at Yo-Chi Windsor**
**Grow with one of Australia’s most loved and fastest-growing brands — and shape a leadership career you’re proud of.**

**About Yo-Chi**:
Yo-Chi isn’t just a job — it’s an experience. We're leaders in frozen yogurt with vibrant venues, premium products, and nothing but positive vibes. Our team culture is built on energy, inclusivity, and real opportunities for growth.
We've doubled in size year on year since 2021, and we’re just getting started. We are the Positive Action Company, and we're excited to take you on this journey with us

**About the Role**:
As a driven and authentic **Venue Leader**, you'll run the show at Windsor - leading your team, creating amazing customer experiences, and owning the performance of the venue.

**Key responsibilities**:

- Lead by example to deliver exceptional service and team culture
- Manage KPIs including labour, COGs, stocktake, and P&L
- Recruit, coach, and develop high-performing team members
- Ensure venue compliance, cleanliness, and operational excellence
- Drive team motivation through support, feedback, and challenges

**What You’ll Bring**:

- Proven leadership in hospitality, QSR, or retail
- Strong financial and operational skills across rostering, labour management, stock control and KPIs
- A hands-on, can-do attitude and a love for leading from the front
- A passion for developing people and fostering a positive team culture
- Motivation to grow your career and embrace every challenge

**Why You’ll Love Working at Yo-Chi**:

- Career growth as we continue expanding
- Flexible shifts - day or night
- Free Yo-Chi on every shift (you heard that right)
- A fun, diverse team with nothing but good vibes

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