Venue Manager

3 days ago

Windsor, Australia Mamas Dining Group Full time

Mamas Dining Group is seeking an experienced and dynamic Venue Manager to lead the team at our Winsdor Wine Room venue. If you are passionate about hospitality, delivering exceptional service, and thrive in a fast-paced environment, we want to hear from you

**About MAMAS Dining Group**

MAMAS Dining Group is a Melbourne-based hospitality leader, home to acclaimed venues Hochi Mama CBD, Hochi Mama Richmond, Straight Outta Saigon, Kiss & Tell, and the latest additions to Chapel St, Suzie Q and Windsor Wine Room. Known for our innovative dining concepts, exceptional service, and memorable guest experiences, we are at the forefront of Melbourne’s restaurant scene.

**The Opportunity**

Mamas Dining Group is seeking an experienced and dynamic Venue Manager to lead our Windsor Wine Room location. As Venue Manager, you will have a passion for all things wine, with the knowledge to back it up, while being responsible for overseeing all operations and ensuring an exceptional customer experience.

**Key Responsibilities**:

- Oversee daily venue operations, ensuring smooth service flow and maintaining high standards of customer satisfaction.
- Lead, train, and motivate the FOH team to deliver exceptional service and create memorable guest experiences.
- Manage staff scheduling, ensuring optimal coverage during peak and off-peak hours.
- Handle customer inquiries, feedback, and complaints in a professional and courteous manner.
- Collaborate with the kitchen and bar teams to ensure seamless service delivery.
- Monitor and manage FOH inventory, including bar and service supplies.
- Uphold and enforce all health, safety, and hygiene standards.
- Drive a positive and engaging work culture within the FOH team.

**Qualifications**:

- Extensive wine knowledge
- 2+ years management experience at similar venues
- Diploma level qualification in a relevant field, or, at least 3 years of work experience in substitute of a qualification
- Strong leadership and people management skills, with the ability to motivate and develop a team
- Excellent customer service orientation and the ability to create a welcoming atmosphere
- Sound financial management skills, including budgeting and reporting
- Strong understanding of liquor licensing, food safety, and other relevant regulations
- Passion for the hospitality industry and a commitment to delivering exceptional experiences

**What We Offer**
- Competitive salary package and benefits.
- Opportunity to work in a renowned venue within the MAMAS Dining Group.
- Career growth and development opportunities.
- A vibrant, supportive, and inclusive team culture.

**To Apply**

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Evening shift
- Night shift
- Rotating roster
- Weekend availability

Work Location: In person

  • Venue Manager

    6 days ago

    Windsor, Australia Yo-Chi Full time

    Amazing growth and development opportunities! - Join one Australia's most exciting and fast growing brands! - Great vibes and even greater opportunities! Hospitality, Fast Food and Retail Leaders, now is the time to reward yourself and jump in to an exciting role with a brand that can give you a career! We are on the lookout for a **Venue Leader **for our...

  • Assistant Venue Manager

    2 days ago

    Windsor, Australia Yo-Chi Full time

    **Assistant Venue Manager - Windsor**: Venue Leadership Roles Assistant Venue Leader Windsor Permanent / Full Time VIC - Victoria Lead with impact at one of Australia's fastest growing brands! Competitive salaries, great culture and Free Yo-Chi every shift Experience unmatched growth opportunities! **Yo-Chi is growing fast and we're not slowing...

  • Venue Manager

    1 week ago

    Windsor, Australia Burger Urge Full time

    Career Growth Opportunities - Learning and Development - Supportive Workplace Culture **Burger Urge Windsor is Taking Burgers Back!** Burger Urge (BU) have been making delicious and juicy burgers for 15 years! We believe in making burgers the way they should be. We use premium local ingredients for our delicious, classic, and on trend recipes. Burger Urge...

  • Venue Manager

    2 weeks ago

    Windsor, Australia Burger Urge Full time

    Career growth and promotion pathways - Support for internal and external learning and development - Creative operating environment with supportive managerial team **Burger Urge Windsor Venue Manager** Burger Urge (BU) has been making delicious and juicy burgers for 16 years! We believe in making burgers the way they should be. We use premium local...

  • Assistant Venue Manager

    6 days ago

    Windsor, Australia Yo-Chi Full time

    Lead with impact at one of Australia's fastest growing brands! - Competitive salaries, great culture and Free Yo-Chi every shift - Experience unmatched growth opportunities! **Yo-Chi is growing fast and we're not slowing down!**After opening 18 new venues last year, we have even more exciting plans on the way. This is your chance to grow with a brand...

  • Assistant Venue Manager

    2 weeks ago

    Windsor, Australia Burger Urge Full time

    Career Growth Opportunities - Learning and Development - Supportive Workplace Culture **Burger Urge Windsor is hiring an Assistant Manager!** Burger Urge (BU) have been making delicious and juicy burgers for 15 years! We believe in making burgers the way they should be. We use premium local ingredients, delicious classic and on trend recipes and do it all...

  • Assistant Venue Manager

    2 weeks ago

    Windsor, Australia Burger Urge Full time

    Career Growth Opportunities - Learning and Development - Supportive Workplace Culture **Burger Urge Windsor is hiring an Assistant Manager!** Burger Urge (BU) have been making delicious and juicy burgers for 15 years! We believe in making burgers the way they should be. We use premium local ingredients for our delicious, classic, and on trend recipes, all...

  • Windsor Venue Leader

    2 weeks ago

    Windsor, Australia Yo-Chi Full time

    **Windsor Venue Leader**: Venue Leadership Roles Venue Leader Windsor Permanent / Full Time VIC - Victoria Lead a high-performing team with one of Australia's fastest-growing brands! Competitive salary, free Yo-Chi every shift & an incredible team culture! Real career growth with clear pathways as we continue to expand! **Join us as a Venue Leader at...

  • Windsor Venue Leader

    1 week ago

    Windsor, Australia Yo-Chi - Embrace the Chi Pty Ltd Full time $60,000 - $80,000 per year

    Join us as a Venue Leader at Yo-Chi Windsor Grow with one of Australia's most loved and fastest-growing brands — and shape a leadership career you're proud of. About Yo-Chi: Yo-Chi isn't just a job — it's an experience. We're leaders in frozen yogurt with vibrant venues, premium products, and nothing but positive vibes. Our team culture is built on...

  • Windsor Venue Leader

    2 days ago

    Windsor, Australia Yo-Chi Full time

    Lead a high-performing team with one of Australia's fastest-growing brands! - Competitive salary, free Yo-Chi every shift & an incredible team culture! - Real career growth with clear pathways as we continue to expand! **Join us as a Venue Leader at Yo-Chi Windsor!** **Grow with one of Australia’s most loved and fastest-growing brands — and shape a...