Aviation Revenue Specialist

Are you ready to take your financial expertise to new heights
- It’s an exciting time to join Aviation as we deliver first-of-kind services & technologies.
- Full Time Permanent position, Canberra Location, hybrid working

**The Organisation**

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue firefighting services at Australia’s busiest airports.

Our dynamic and diverse teams operate from locations across the country from bustling cities to regional and remote locations, including an island. We keep Australia’s aviation industry safe every day of the year, both in the air and on the ground.

We’re shaping a once-in-a-century step-change. Given the emergence of new airspace users, new aerodromes, and a range of new crewed and uncrewed aircraft, we are working closely with our customers and the community, as we adapt our service offerings to cater to these new and diverse aviation participants, ensuring we continue to keep our skies safe while balancing our environmental and social responsibilities.

We encourage motivated individuals who love what they do, value a service
- first mindset and embrace a challenge or two to explore a career with Airservices.

Why Airservices? We offer excellent opportunities, ongoing training throughout your career, and exceptional benefits. You will collaborate with a diverse group of people while doing meaningful work that benefits the Australian community and visitors.

**The Role & The Team**

Are you ready to take your data expertise to new heights? As an **Aviation Revenue Specialist**, you will play a critical role in managing Airservices’ aviation revenue, ensuring accuracy, efficiency, and compliance at every step.

You will be responsible for executing end-to-end aviation revenue processes, including billing data management, periodical billing cycles, customer relationship management, dispute resolution, compliance assurance, and performance reporting. Additionally, you will drive ongoing improvements in aviation billing systems, optimizing team processes and enhancing systems such as SAP and our in-house Flight Charging system.

With a focus on maintaining the integrity of aviation billing and debt collection systems within legislative and policy guidelines, you will work to meet performance targets, streamline processes, and align financial outcomes with Airservices’ corporate strategy.

If you thrive in a fast-paced, high-impact environment and have a passion for delivering financial excellence, this is your chance to make a real difference in the aviation industry.

**The Person**

**Key Skills & Experience**:

- Ability to manage interpret large datasets with accuracy and attention to detail
- Strong communication, interpersonal, and relationship-building skills with a customer service focus
- Proficiency in Microsoft Office (especially Excel), and ability to adapt to using new systems
- Ability to manage priorities, adapt to ambiguity, and contribute to a positive team culture
- Problem-solving skills and experience in high data environment with a continuous improvement mindset

**Desirable**:

- Knowledge of the aviation sector and accounting principles
- Experience with SAP or similar accounting software

**Security Clearance**
- To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the _security check requirements_ successful applicants will be required to undertake as part of the recruitment process._

**How to Apply**

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