Customer Relationship Manager/ Technical Trainer
1 week ago
**About the Company**
Our client is a family-owned business who are industry leading specialists in Point-of-Sale software and services.
**About the Role**
They are currently seeking a Customer Relationship Manager / Technical Trainer who can manage key accounts and drive the success of their POS services. You will be responsible for:
- Key account management, conducting governance with key accounts on a basis that suits, tracking meeting minutes, resolution updates and opportunities for expanding business.
- Advocating for said customers within our team, ensuring that tickets are being responded to and resolution communicated.
- Onboarding training for both our POS and Back Office products, following the training checklist for newly onboarded customers before getting training agreements signed and submitted to our accounts team.
**About You**
To be successful in this position you will have experience in the following:
- Technical background in Point-of-Sale (development, configuration, implementation)
- Managing customer relationships and measuring success via customer satisfaction, resolution support, understanding user-ability, technical onboarding, and training.
- Proven experience in managing and building rapport with key accounts.
- Software training experience within the POS industry, or similar
- Great presentation skills coupled with exceptional communications skills
**The Benefits
-
Bess Technical Trainer
3 days ago
Melbourne, Australia Fluence Energy Full time**Services BESS Technical Trainer** Location: Melbourne, Victoria, Australia **About Fluence** **Our Culture and values** We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed. We are Leading Fluence...
-
Technical Trainer
1 week ago
Melbourne, Australia QIX Consulting Full timeAre you a seasoned expert in ERP or Microsoft Dynamics 365 with a passion for not just training, but actively shaping the knowledge landscape and can commence immediately? Do you thrive on building the capabilities of others and participating in Train the Trainer sessions? If so, this contract opportunity is tailor-made for you! **About Us**: We are a...
-
Family Relationship Counsellor
3 days ago
Melbourne, Australia Relationship Matters Full timeAbout the role About the role We are seeking an experienced self-motivated, client-focused family and relationship counsellor. You will undertake intake and assessment interviews and offer counselling and deliver evidence-based therapy to individuals, couples and families including clients seeking assistance with their relationships under the provisions of...
-
Melbourne, Victoria, Australia Amazon Web Services Australia Pty Ltd Full time $80,000 - $120,000 per yearDESCRIPTIONAre you a training specialist that wants to have an impact in the Cloud space as an AWS Technical Trainer? To meet the growing demand for AWS Services around the globe, we need talented, bright, and driven people that are motivated to learn and teach. If you are generous in your desire to help others grow their skills and careers and have strong...
-
Sales & Technical Trainer
2 weeks ago
Melbourne, Australia Maxeon Full timeMaxeon Solar Technologies is a global leader in solar innovation. Built from 35 years of boundary-pushing solar innovation, Maxeon designs, manufactures, and sells industry-leading SunPower branded solar products. Maxeon is Powering Positive Change every day with a brilliant, passionate and driven team of more than 5,000 people globally. We push the...
-
Technical Trainer
23 hours ago
Melbourne, Australia CitiPower and Powercor Full timeMelbourne, VIC, AU, 3000 **About us**: - At CitiPower, Powercor and United Energy, we’re proud to deliver electricity to 2 million Victorian customers every day through our network of poles and wires. But more than that, we’re here to power communities, support local businesses and keep critical services running smoothly, we’re essential to them all...
-
Technical Trainer
2 weeks ago
Melbourne, Victoria, Australia Brandt Tractor Full time $80,000 - $120,000 per yearARE YOU READY TO TAKE THE NEXT STEP IN YOUR CAREER?We are seeking a passionate and skilled individual to elevate our service technicians' expertise through effective training programs and instructional development.About the RoleAs a Technical Trainer, you will assess the development needs of Brandt's service technicians and implement training programs across...
-
VESI Technical Trainer
6 days ago
Melbourne, Victoria, Australia National Civil Train Full time $80,000 - $120,000 per yearCompany DescriptionNational Civil Train (NCT) is a Registered Training Organisation (RTO) that specializes in providing training courses for the civil construction and Victorian Electrical Supply Industry. Owned and operated by experienced civil construction personnel, NCT offers business training solutions for civil and VEDN operators. NCT has been an...
-
Melbourne, Australia WISE Employment Full timeCompetitive Salary + Super + NFP Salary Packaging (tax savings) + More - 6 month full-time contract, hybrid or remote. - "Inclusive Employer 2024/2025" - DCA **Are you passionate about making a difference?** WISE Employment is seeking a motivated Learning and Development (L&D) Technical Trainer who will be responsible for delivering learning initiatives...
-
Customer Operations Technical Trainer
18 hours ago
Sydney / Melbourne / Brisbane, Australia Mable Full time $80,000 - $120,000 per yearMable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we've been helping our community live their kind of independence, and today we're one of Australia's largest and fastest growing healthtech platforms. We have been recognised in AFR's Fast 100 list, Deloitte's Tech...