International / Domestic Order Processing

4 days ago

Melbourne City Centre, Australia HAYS Full time

Permanent role, International / Domestic Order Processing, $65,000 + Super, Flexible working, Port Melbourne

**Your new company**
This manufacturing organisation has an exciting opportunity for a International / Domestic Order Processing Administrator to join their team in a permanent role in their Port Melbourne Office.

**Your new role**
- Supporting 2 x staff members in the Shipping and Logistics Team (1 x International & 1 x Domestic)
- International and Domestic Shipping experience (essential).I
- Knowledge of relevant International and Domestic Shipping forms and functions (essential).
- Preparing documents for export (e.g. Lodgement of Export permits, EDN’s, & PRA’s)
- Maintain and update procedure manuals
- To ensure accurate and timely management of customer orders/Shipments
- Coordinate with Freight forwarders & Warehousing
- Develop and maintain constructive and cooperative working relationships with stakeholders
- Deal directly with international & domestic distributors & customers by telephone and electronically
- Accounts Receivable -Reconcile & Export a Report of Customer Accounts (Monthly).

**What you'll need to succeed**
- Strong Data Entry experience
- Excel (basic sums & formatting, able to export data for reports).
- Strong Attention to detail and able to work in a fast paced environment.
- Strong Communication skills (verbal & written).
- Strong Customer Service experience (Customer service issues / inquiries / complaints)
- Highly Organised.
- Ability to follow instructions, and strong comprehension skills (can learn quickly)
- Role will expand and will include international accounts (career progression).
- Experience in wine / FMCG is ideal
- Experience with account admin / management would be ideal
- Training on business specific documents will be provided. However experienced working within International and Domestic Shipping / Logistics is required.
- Knowledge of & preparing export shipping documents per country & customer requirements
- Experience with BSM software or other Export software systems highly regarded.

**What you'll get in return**
- Really strong company environment. There is a strong family feel, and everyone who works for the business is friendly and welcoming.
- Port Melbourne | Parking Available
- Excellent Wine selection | Allowance of $500 per year to spend on their wine
- Unlabelled / discounted wine access throughout the year
- Mon - Fri (8:00 - 4:30) Start and finish times will be fluid depending on international requirements.
- Mon & Fri WFH | Tues - Thur contact office hours
- 2 x Vaccinations
- $65,000 + Super

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2714447

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