Customer Administrative Officer

7 days ago

Moreton Bay, Australia Public Trust Office Full time

About the role
The Customer Experience and Delivery (CED) portfolio at Queensland Public Trustee (QPT) offers trusted financial decision-making advocacy, education, and financial services, empowering Queenslanders to plan and prepare for significant life events.
As a Customer Administrative Officer, you will play an important role in delivering high-quality administration, telephone, and reception services to customers, service providers, and the public. Based in Redcliffe, this temporary full-time position (up to 6 month) offers a unique opportunity to engage with diverse customers, providing exceptional service and referral to appropriate resources. You'll be the welcoming face of QPT, the first point of contact for inquiries, and instrumental in maintaining a professional and supportive environment. Your role will involve administrative support, effective communication, and proactive problem-solving to ensure customer satisfaction.
To learn more about this role, please download the attached role description.
About you
As an individual with proven organisation and prioritisation skills, you bring a strong customer focus and thrive in collaborative team environments. Operating with efficiency in a fast-paced setting, you excel in managing competing priorities and take pride in serving the Queensland community.
The following attributes are keys to your success in this role:

- Demonstrated experience in customer service or admininistrative roles highlighting exceptional communication skills.
- A positive, empathetic demeanor coupled with a solution-focused mindset.
- Meticulous attention to detail and ability to maintain professionalism and confidentiality.
- Ability to work with legislation, policies, and procedures within prescribed limits.

What we offer
- A fulfilling role where your skills directly impact lives
- Dynamic work environment with diverse responsibilities
- Opportunities for personal and professional growth
- Supportive cultures prioritising employee mental health and wellbeing

Interested in applying?

**Please provide the following information**:

- Your current resume, including a comprehensive employment history and any relevant qualifications and professional certifications you hold.
- A cover letter (no more than one page) outlining recent motivation and your ability to demonstrate the 'Key capabilities' required to perform the 'Key responsibilities' of the role, as outlined above.
- Contact details for two referees. At least one referee should have thorough knowledge of your conduct and performance within the previous two years. If you are a current or previous public service employee, please nominate a referee who can report on your public service employment.

QPT is a value for money independent state trustee service dedicated to advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management, trust and estate planning and administration support. We have been looking after Queenslanders and their families since 1916.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Administration Officer

    14 hours ago

    Moreton Bay, Australia Children, Youth Justice and Multicultural Affairs Full time

    The key responsibilities of the AO3 level Administration Officer (SCAN) in a Child Safety Service Centre are as follows: - Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures. - Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental...

  • Administration Officer Local Government

    1 week ago

    Moreton Bay, Australia Maxima Full time

    Moreton Bay Regional Council - Temp/Contract - $35.83 per hour plus super Maxima is seeking an experienced Administration Officer to take on an exciting role in the Redcliffe area. This position will provide general administrative assistance and business support to the broader Waste Services department of Moreton Bay Regional Council **About the...

  • Administration Officer

    7 days ago

    Moreton Bay, Australia Blue Care Full time

    **Reference Number** - 45163 **Position Title** - Administration Officer (Neighbourhood) **Employment Type** - Permanent Full Time **Entity** - Community **Location** - Tea Tree - Moreton Bay Islands **Enterprise agreement** - Admin/Clerical - AO4 **Roles Available** - 1 **Hours per fortnight** - 76 **Position Summary** - BlueCare Community Care is...

  • Home Care Administration Officer

    1 week ago

    Moreton Bay, Australia Churches of Christ Full time

    **Home Care Administration Officer** **Churches of Christ, Seniors Living, Bribie Island & Caboolture** **Permanent, Full-time Opportunity** **Employee Benefits**: As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage...

  • Office Administrator

    1 week ago

    Warners Bay, Australia SB Glass & Glazing Full time

    We are seeking a Junior Office Administrator / Receptionist / to assist the Office Manager and Director with general administrative, customer service and reception duties for a full time position for a temporary period 12-18 months, due to employee maternity leave. Working hours will be 7.30am-3.30pm Monday to Friday. Selection Criteria - Great verbal and...

  • Administration Officer

    3 days ago

    Moreton Bay, Australia Education Full time

    **Your role**: - As the Administration Officer, you may undertake work across a broad range of corporate service activities, including human resource (HR), financial and facilities, and/or undertake a narrow range of duties relating to a specific corporate services function. - Assist in identifying and implementing process improvement opportunities for the...

  • Administration Officer Child Health Service

    7 days ago

    Moreton Bay, Australia Queensland Health Full time

    Are you passionate about outcomes for children and young people across Queensland? We're committed to providing life-changing healthcare for children and young people for a healthier tomorrow. About the Child and Youth Mental Health Service The Child and Youth Mental Health Service (CYMHS) at Children's Health Queensland specialises in helping infants,...

  • Administration Officer

    2 weeks ago

    Moreton Bay, Australia Education Full time

    **About the School**: Morayfield State High School is a dynamic, growing and ambitious school where we seek to gain the best outcome for each and every student. We are delighted to welcome you to our school community and hope that your school experience is a rewarding and fulfilling one. At Morayfield we are focused on maximising student achievement and...

  • Administrative Officer

    2 weeks ago

    Byron Bay, Australia beBeeAdministrative Full time $50,000 - $86,000

    Job TitleWe are seeking a highly skilled Administrative Officer to provide general administrative support and clerical services.This role involves delivering efficient and effective office operations, receptionist duties, and customer service with a focus on quality delivery.The successful applicant will be required to work part-time (14 hours per week) and...

  • RTO Administration Officer

    3 weeks ago

    City of Moreton Bay, Australia Australian Trade Training College Ltd Full time

    RTO Administration Officer (VET in Schools) - Fulltime (Brendale QLD or Meadowbrook QLD)Australian Trade Training College Ltd has been a Registered Training Organisation (RTO) since 2006. We deliver a variety of courses ranging from Certificate I level to Diplomas under Apprenticeship/Traineeship arrangements, VETiS (Vocational Education and Training in...