Customer and Travel Consultants

1 day ago

Melbourne City Centre, Australia HAYS Full time

Seeking an outgoing customer service officer to join a well known travel company
Your new company
Your new company provides young people with experiences to work & travel abroad, from working holidays in Canada to teaching in Italy and volunteering in Costa Rica and 50 other trips in between, they also help with visas and offer tours, flights and travel insurance. Established in 2008, they have helped over 60,000 people to see the world as more than a tourist. Your new role
- Collecting payments for all travel services
- Providing quotes to customers departing on overseas trips
- Providing exceptional customer service to all clients
- Upselling and cross-selling insurance, tours, accommodation and more
- Consulting with customers participating on our many overseas trips
- Meeting revenue targets
- Assisting with escalated bookings and complaints
- Running morning meetings
- Driving revenue within the team

What you'll need to succeed
- Customer Service Experience
- Phone based experience
- Ideally Travel industry experience
- Basic sales experience
- Experience in customer service as well as, basis administration and data entry

What you'll get in return
- Competitive salary with commission structure
- A team of supportive and highly experienced & ambitious professionals
- Regular team social events
- Full time Monday to Friday role
- A fun co-working office space & great workplace culture with regular office events
- Paid birthdays off
- Annual travel bonus
- Friday drinks
- Monthly staff events
- Plus so much more

What you need to do now

If you are interested in this role, please contact Kelly Daines via Kelly.Daines

**LHS 297508** #2752284

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