Manager Service Delivery

**Lead the future of clean energy delivery at one of South Australia’s most trusted organisations.**

At RAA, we’re powering the future—literally. As a leading force in Solar, Battery and EV technology solutions for residential and commercial customers, we’re expanding rapidly and looking for a results-driven Manager, Service Delivery & Construction to lead our high-performing installation and service teams.

This is your opportunity to take charge of delivering critical clean energy infrastructure while driving quality, safety, innovation, and customer satisfaction every step of the way.

**About the Role**

As Manager, Service Delivery & Construction, you’ll oversee the successful implementation of Solar, Battery, and EV installation projects across South Australia. You’ll lead a team of skilled in-house installers and subcontractors, ensuring all work is delivered on time, within budget, and to the highest safety and compliance standards.

You’ll also help shape the future of our services—supporting growth opportunities, introducing business efficiencies, and contributing to the strategic direction of the Solar, Battery and EV business unit.

**What You’ll Be Doing**

**Lead & Inspire**: Manage and mentor a team of field-based professionals and supervisors, driving high performance and a strong culture of safety, wellbeing, and engagement.

**Deliver with Impact**: Oversee the delivery of solar, battery and EV projects—ensuring quality, timeliness, and compliance with all regulations.

**Drive Performance**: Manage budgets, project milestones, contractor performance, and risk to deliver optimal business outcomes.

**Customer Focused**: Champion exceptional service across all customer touchpoints, resolving escalations and enhancing customer satisfaction.

**Safety First**: Embed strong WHS practices into every step of the service and construction process.

**Shape the Future**: Identify and implement service extension opportunities and business improvements to underpin our long-term strategy.

**What You’ll Bring**
- A Class Electrical Licence, CEC accreditation, and all relevant solar, battery, and installation certifications.
- 5-10 years of experience in a similar leadership role, ideally within the solar or electrical construction industry.
- Proven ability to manage field-based teams, drive safety culture, and deliver large-scale projects to high standards.
- Strong financial and project management skills.
- High-level interpersonal skills with a passion for leading people and exceeding customer expectations.
- A passion for innovation, clean technology, and building a more sustainable future.

**About us**

We’re proud to be one of South Australia’s most iconic brands, trusted by members for more than 120 years. SA born-and-bred, RAA might be best known for our road service and insurance products, but we’re excited to be continuously diversifying to better help our members and community.

Our goal? To make life better for South Australians. That’s why we’re proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more. With motoring still a priority, we’re just as passionate as we were in 1903 about road safety, advocating for a safer SA into the future.

We’re also one of the state’s largest employers, with more than 1300 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we’re proud to be the State’s #1 Employer Brand.

**Benefits**

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

- Free RAA premium road service
- Tool of trade vehicle
- Access to our RAA Rewards Program
- Generous discounts on all RAA products
- Flexible work arrangements
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan

**How to apply**

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.