Passenger Service Officer

1 day ago


Mascot, Australia Star Aviation Full time

**Introduction**:
Star Aviation is Australia's most dedicated Ground Handler, with a footprint in 11 Airports Australia-wide. We pride ourselves on being big enough to manage, but small enough to care.

**Description**:
As a Passenger Service Officer, you will deliver Passenger Reduced Mobility (PRM) services, assisting and guiding special needs customers throughout their journey of the Airport, ensuring they arrive in a safe and timely manner to their destination. Being the ‘face of the company’ to clients and passengers, you will put the customers’ needs at the heart of all required tasks.

**Skills and Experiences**:

- Experience with special needs or reduced mobility persons
- Experience within the Aviation/Airline industry
- Clear communication and good interpersonal skills
- Ability to perform all duties at a high standard of customer service
- Excellent organisation & time management skills
- Strong ability to multi-task, prioritise and meet deadlines
- Able to work well in a fast paced team environment

What's in it for you? Ongoing training and development, career growth opportunities and the chance to be part of a culture that is committed to caring for and celebrating our people.


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