Service Delivery Associate

1 week ago

Collingwood, Australia Natoora Ltd Full time

**ABOUT THE JOB**

As Service Delivery Associate, you'll be an ambassador for our food system revolution, working independently while on the road with the support of a committed, dynamic team back at base. Care is at the core of everything we do, from the way we handle produce in the warehouse to the opportunities we create for our people. Through our training programme, you’ll have the opportunity to climb a clear growth path, with weekly sessions covering Product, cross-training and language. If you’re keen to learn, we’re here to share our knowledge. Over 95% of our managers are promoted from within - our aim is that you will follow in their footsteps, develop a passion for the work we do and thrive in our close community.

Shifts start between 1 am and 5:30 am, 5 days a week on a rotation basis including weekends and bank holidays. Flexibility is a must.

**Responsibilities**
- Providing doorstep customer service
- Multi-Drop deliveries around central Melbourne and surrounding areas using a 3-3.5 tonnes van
- Providing good communication between clients and the company
- Assisting warehouse duties whenever required including loading the vans
- Maintaining a clean and tidy van
- Filling the appropriate weekly documentation

**YOU**
- You are able to work under pressure, maintain accuracy, and keep deadlines in a time-constrained environment
- You are able to interact with customers and other departments to help deliver a better service to customers - good standard of English, both written and verbal
- You are willing to learn about client needs, products, and operational procedures
- You are able to identify opportunities for process improvement
- You have a clean driving licence
- You have previous experience as a delivery driver - preferable
- Must be able to work on TFN
- Have full working rights in Australia

**PERKS**
- Performance-related bonus
- Natoora produce at a significant discount
- Your birthday off*
- Full Time contract offer after probation period

**Job Types**: Full-time, Permanent

**Salary**: 26 per hour on TFN OT rates and PH rates will be paid as per regulations.

**Job Types**: Full-time, Permanent

Pay: $26.00 per hour

Schedule:

- Shift work

Supplementary Pay:

- Performance bonus

Ability to commute/relocate:

- Collingwood VIC 3066: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Service Delivery: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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