Administration Assistant

1 day ago

Parramatta, Australia SparX Lab PTY LTD Full time

Join our Team at SparX

SparX Lab is an innovative, cutting-edge digital dental laboratory based in Parramatta. With a team of over 50 skilled professionals, we manufacture all dental appliances under one roof. Known for our vibrant splints and distinctive lab culture, SparX Lab is committed to providing seamless service and high-quality products to both our clients and their patients.

This is a full-time position, Monday to Friday, 9am - 5pm.
This role requires effective communication, teamwork, and multitasking skills to contribute to the lab's day-to-day operations.

We are offering an hourly rate between $27-$33 per hour, based on experience.

Position: ADMIN ALL ROUNDER

**Responsibilities**:

- Key responsibilities include, but are not limited to:

- Assisting lab admin officers and technicians in client communications.
- Learning and utilising the lab’s administrative systems, including case data entry, invoicing, and preparing cases for packing and despatch.
- Coordinating communication between dentists and technicians to ensure smooth operations.
- Assisting in coordinating the delivery schedule.
- Collaborating with the team to ensure the best possible outcomes for clients.
- Troubleshooting issues with the admin, dentist, and lab teams.
- Qualifications and Skills:

- Proven ability to closely follow written and verbal instructions from dentists and clients to ensure high-quality product delivery.
- Prior dental experience desired (e.g. dental nurse, dental assistant, or dental admin).
- Self-sufficient and self-motivated, with the ability to work independently in an autonomous role.
- Strong team player, able to collaborate effectively within a group setting.
- Excellent communication, organisational skills, and a positive attitude.
- Professional phone manner and customer service skills.

SparX Employee Benefits:

- Supportive Team Culture: Be part of a dynamic and encouraging team that values collaboration.
- Innovative Tools & Materials: Work with cutting-edge technology and the latest industry materials.
- Access to Training Opportunities: Continuous learning through workshops and professional development programs.

Pay: Up to $33.00 per hour

Expected hours: 7.5 per week

Schedule:

- Monday to Friday

Work Location: In person

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