Manager Regulatory Compliance

**Manager Regulatory Compliance**(**Job Number**:250000UO**)**

**Description**

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.

**About the role**

As our Manager Regulatory Compliance, you'll play a critical role in shaping and maintaining RACQ's robust compliance framework. You'll be at the forefront of our second line of accountability (2LOD), ensuring we meet all legal and regulatory obligations while aligning with our strategic goals and risk appetite.
- Act as a key role model and influencer, fostering a mature compliance risk culture across the entire RACQ Group and Bank.
- Represent the Regulatory Compliance team on relevant committees or working groups as required. Provide guidance and advice to the Line 1 community (including Risk, Compliance and Controls Enablement) to design controls, monitor their effectiveness and operational performance and accurately and transparently escalate matters of concern.
- Oversee and advise on vital compliance obligations, including our AML/CTF program, AFSL Responsible Manager requirements, and regulatory compliance reporting processes, along with associated policies and procedures.
- Lead the delivery of a risk-based annual assurance program for compliance and regulatory obligations which supports effective management of key compliance risks in line with compliance requirements and aligns with the board risk appetite.
- Provide accurate, prompt, and practical compliance advice and support to various business stakeholders.
- Compile essential reports for management, executive, and Board committees, ensuring thorough review by the General Manager Risk and Compliance.

**About you**

You are a highly experienced and detail-oriented compliance professional with a deep understanding of the financial services regulatory landscape. You possess:

- In-depth knowledge of AML/CTF obligations, privacy, Corporations Act, ePayments Code, responsible lending, competition law, and other critical financial services regulations.
- Detailed understanding of current and emerging legal and regulatory compliance specific to retail banking, coupled with proven success in implementing effective frameworks to manage these requirements.
- Demonstrated experience in designing and executing robust assurance activities across various compliance obligations.
- High-level communication skills, including sophisticated professional writing, enabling you to articulate complex concepts clearly, concisely and persuasively.
- Extensive experience successfully engaging, influencing, negotiating, and collaborating with a diverse range of business stakeholders to achieve strategic outcomes in fast-paced environments.

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to an extensive