Dc Operations Manager

**Seeking DC Operations Manager**

**Winc** is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers’ needs.

Reporting to the Regional Logistics & National Operations Manager, the **DC Operations Manager** is responsible for the planning, directing, managing and improving the operational capacity of the DCs within the remit to:

- Lead all aspects of the Distribution Centre strategically and operationally through safety, service, cost and people.
- Manage with a Best Practice perspective and drive continuous improvement to enhance business execution and growth.

**In this role you will be responsible for**:

- Drive the strategic direction of the DC in line with company Values.
- Provide strong, visible and consistent leadership in accordance with company goals and objectives.
- Develop and maintain appropriate relationships with the customer to facilitate the successful accomplishment of company objectives and performance indicators.
- Leadership excellence and accelerated capability development regarding best practices, compliance, safety, budgeting, planning and people engagement.
- Ensuring strong working relationships are maintained with Sales, Supply Chain Planning, Customer Service & Transport leadership teams.
- Drive the site safety to culture to ensure the Zero Harm objective is lived, ensuring all team members are engaged in and actively contribute to creating a safe working environment
- Be the site champion for customer liaison and deliver of exceptional customer service outcomes.
- Seeks and capitalises on opportunities that positively differentiate Winc from its competitors in the eyes of our customer.
- Develop Budgets with clear performance targets and supporting commercial KPIs.
- Manages and delivers the operations, labour and equipment budgets, maximising return and minimising unplanned expense.
- Communicate commercial goals to the team and embed objectives and targets in personal performance reviews.
- Ensure performance reporting is timely (daily, weekly, monthly), accurate and targeted to ensure real underlying performance is continuously improving and exceeding Budget and other targets.

***Key experience and competencies required**:

- Proven success in a similar leadership role.
- Demonstrated “hands on” leadership experience in similar warehousing and logistics operations.
- Demonstrated turnaround experience in a high volume, SKU-level pick and parcel environment.
- Strong commercial acumen in budget development and finance.
- Minimum Diploma level qualification in a relevant discipline (e.g. logistics, warehousing, supply chain) - preferred.
- Intermediate MS Office skills.
- WMS, labour management and TMS experience.
- Strong and adaptable communication skills.
- Demonstrated thought leadership ability with critical analysis and decision-making skills.
- Proven project management skills, commercial acumen and managing key stakeholders.
- Strong influencing skills and ability to make and execute effective decisions.
- Knowledge of state legislation for OH&S and Industrial Relations.

***Working with us**
- We believe we’re better and smarter together and our values reflect our commitment to creating a welcoming, diverse and inclusive environment.
- We all reap the rewards of diversity with gender equity across teams, senior management and internal promotions as just the beginning.
- We are committed to First Nations empowerment and support and clear on our responsibility to take action to address the imbalance in opportunities.
- We are focused on working towards a more sustainable future with our Winc Social Agenda - our plan to make a difference across six pillars of social responsibility (Safe Work Practices, Gender Equity, First Nations Empowerment and Support, Climate Change, Responsible Packaging/Management of Waster and Ethical Sourcing).
- We’re passionate about setting our people up for success and providing the training, tools and environment to enable you to perform your best and develop your career at Winc.
- We take care of our people through our internal Mental Health First Aider network, free access to our Employee Assistance Program, and generous leave entitlements to support you through the various priorities and stages of life (e.g. Lifestyle Leave, Volunteering Leave, Cultural Awareness Leave, Sorry Business Leave, Paid Parental Leave, Domestic Violence Leave).
- And finally, there’s plenty of perks Our much loved quarterly Our Heroes recognition program, team discounts, corporate partner discounts. People say it’s a really collaborative and supportive environment - why don’t you be the judge?
- _We are passionate about First Nations employment and e