Investigator
5 days ago
**Overview**:
**Work Type**:Fixed-term - Full-time
**Salary**: $97,955 - $111,142
**Grade**:VPS 4
**Occupation**:Governance and risk management
**Location**:Melbourne - CBD and Inner Metro suburbs
**Reference**:VG/1876264
The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on
supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with
communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and
wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.
**About the role**:Fixed Term, Full Time, Until 22 Aug 2026**
- Investigators plays a key role in the resolution of complaints received by the office of the National Health Practitioner Ombudsman (NHPO)
- As an Investigator in the Complex investigations team, you will be responsible for efficiently assessing complaints and conducting detailed investigations under direction from a Team Leader. The role is focused on looking for opportunities to achieve systemic improvements in the regulation of health practitioners.
- The role is required to effectively communicate outcomes to complainants, Freedom of Information (FOI) applicants and other relevant stakeholders, both by telephone and in writing. You will also need a high level of resilience and a desire to help people navigate Australia's health practitioner complaint systems and FOI processes.
**About us**:
- The NHPO's primary role is to provide oversight of bodies in the National Registration and Accreditation Scheme, including the Australian Health Practitioner Regulation Agency (Ahpra), the 15 National Health Practitioner Boards and accreditation organisations. The NHPO sees complaints as an invaluable way to identify and address problems with how registered health practitioners are regulated in Australia.
**About you**:
- An investigator with administrative review skills?
- A team player who recognises the benefits of working collaboratively in a small statutory environment?
- An effective and confident communicator, with excellent written and verbal communication skills?
- The following specialist expertise would be advantageous:
- Demonstrated experience in complaint-handling, preferably in a regulatory or Ombudsman environment.
- Knowledge and understanding of best practice in complaints resolution and investigation would be an advantage.
- Demonstrated understanding of current administrative law principles.
- To view further information about the role including key contact details and the advertisement closing date.
**What we offer**:
- The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
- A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
- A strong commitment to work-life balance, including a diverse array of flexible working arrangements.
**How to apply**:
- Applications should include a resume and a cover letter.
- Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.
- Applications close Tuesday 12 August 2025 at 11.59pm
Posted
- 29 July 2025
-
Investigator
1 week ago
Melbourne, Australia Yarra Trams Full timeDing! Ding! Trams are the heart of Melbourne - join our team and be part of the world’s largest tram network. **About this opportunity** Yarra Trams requires a Investigator to work within the investigation function and conduct comprehensive investigations into incidents, accidents, and safety-related issues on the Yarra Tram network. Reporting to the...
-
Investigator
1 week ago
Melbourne, Australia Portable Long Service Authority Full timeLocation: Melbourne | CBD Job type: Full time Organisation: Portable Long Service Authority **Salary**: $95,102 - $107,905 Occupation: Regulatory Governance and Compliance Reference: VG/1839210 The team conduct investigations into contraventions of the Long Service Benefits Portability Act and related regulations. Our Investigators will undertake...
-
Investigator
4 days ago
Melbourne, Victoria, Australia Department of Education Victoria Full timeAbout the DepartmentThe Department of Education (DE) leads the delivery of education and development services to children and students both directly through government schools and indirectly through the regulation and funding of early childhood services and non-government schools.About the DivisionThe Conduct and Integrity Division provides expert advice and...
-
Investigator
3 days ago
Melbourne, Victoria, Australia Department of Justice and Community Safety Full time $97,955 - $111,142 per yearUtilise your expertise to conduct investigations as part of the newly established Compliance and Enforcement Team at Tobacco Licensing Victoria2x Full-time Ongoing opportunities within a high performing and passionate teamVPS Grade 4: $97,955 - $111,142 plus superannuation.The Department of Justice and Community Safety is seeking 2 x Investigators to provide...
-
Investigator
20 hours ago
Melbourne, Victoria, Australia TabCorp Holdings Full time $104,000 - $130,878 per yearInvestigator508371Melbourne (Kulin Nation), VIC, AustraliaLegal, Risk and ComplianceFull Time - PermanentAbout TabcorpAt Tabcorp, we're creating the future of entertainment by delivering compelling and exciting wagering products and services to millions of Australians. But at the heart of everything we do is a commitment to integrity and doing the right...
-
Investigator
18 hours ago
Melbourne, Victoria, Australia Tabcorp Full time $70,000 - $120,000 per yearAbout TabcorpAt Tabcorp, we're creating the future of entertainment by delivering compelling and exciting wagering products and services to millions of Australians. But at the heart of everything we do is a commitment to integrity and doing the right thing. We know that our reputation is built on trust, and we're passionate about upholding the highest...
-
Investigator
16 hours ago
Melbourne, Victoria, Australia TABCORP Full time $70,000 - $120,000 per yearAbout TabcorpAt Tabcorp, we're creating the future of entertainment by delivering compelling and exciting wagering products and services to millions of Australians. But at the heart of everything we do is a commitment to integrity and doing the right thing. We know that our reputation is built on trust, and we're passionate about upholding the highest...
-
Investigator
5 days ago
Melbourne City Centre, Australia Department of Education Full time**About the Department** The Department of Education (DE) leads the delivery of education and development services to children and students both directly through government schools and indirectly through the regulation and funding of early childhood services and non-government schools. **About the Division** The Conduct and Integrity Division provides...
-
Investigator
3 days ago
Melbourne City Centre, Australia State Revenue Office Full timeMultiple ongoing and fixed term Tax Compliance Investigator/Auditor positions are being offered in the Investigations Melbourne Branch, Compliance Division. **Tax Compliance Investigator/Auditor** - **Multiple ongoing and fixed term roles**: - **Salary $76,817 - $93,275 plus 11.5% superannuation - VPS Grade 3**: - **Based in Melbourne CBD with hybrid...
-
Investigator
2 weeks ago
Melbourne, Australia Victorian Government Full time**Overview**: **Work Type**:Fixed-term - Full-time **Salary**: $97,955 - $111,142 **Grade**:VPS 4 **Occupation**:Governance and risk management **Location**:Melbourne - CBD and Inner Metro suburbs **Reference**:VG/ESC/ESC/1875301 If you're looking for a role in a dynamic and community-focused organisation that is making a genuine impact on the lives...