Credit Control Officer

6 days ago

Sydney, Australia Flight Centre Travel Group Full time

**Job no**: 515564

**Brand**: Flight Centre Travel Group

**Work type**: Full time

**Location**: New South Wales

**Categories**: Finance & Strategy

The Credit Control Officer supports the Stage and Screen accounts receivable credit control team and reports to the Finance Operations Leader. The role is responsible for delivering financial information to our customers, helping to improve and create efficiencies, solve problems, and the collection of customer payment of accounts in a manner that ensures high customer satisfaction and loyalty.

**About the Opportunity**

Stage and Screen specialise in providing travel management services to the creative, sporting and entertainment industries. Working in a united finance team, the opportunity assists the Stage and Screen brand in transacting of a debtor portfolio within the Australian Corporate Travel division of Flight Centre Travel Group. You will be joining a team of innovative high performers who rely on collaboration, adaptability, and continuous improvement to achieve market leading outcomes.

**About the group**

The Corporate Travel group comprises a diverse range of Corporate Travel brands including FCM Travel Solutions, Corporate Traveller, Stage and Screen Travel, FCBT, and our meetings & events business. We focus on growing and transforming our business to meet changing customer needs and we’re driven by a culture that puts our customers and team first.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, or sexual orientation.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create an inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**Key Responsibilities**
- Delivering financial information to our Stage and Screen customers, working with other credit controllers and accounts receivable
- Support Leaders in driving and implementing key strategic initiatives, working culture, and working within key performance indicators/service level agreements
- Following credit and collection policies and procedures
- Resolving issues and navigating a complex portfolio of debtors with accounts payable teams
- Liaising with various with internal and external stakeholders
- Previous experience in processing client payments, reconciling accounts, monitoring debtor balances and/or accounts payable experience is preferred
- Strong attention to detail
- Enjoyment working with numbers
- A high level of ownership and proven teamwork skills
- The ability to meet deadlines and work in a fast-paced environment
- Strong communications skills
- A positive attitude

**What’s in it for you?**
- Managing a debtor portfolio of well-known customers in the sport, entertainment and creative brands
- OTE of $60,567 + super
- Working with other experienced credit controllers
- Ongoing training and professional development
- Travel discounts and deals bookable through our internal team of travel agents, Travelwise
- Discounted financial and health services through our Moneywise and Healthwise businesses
- Access to our 24/7 gym located at Head Office
- We embrace a hybrid workplace, with work from home and office options available

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