Injury & Claims Coordinator

**About us**: **_ About the company:_** - Chemist Warehouse is one of Australia's largest retailers, growing continuously year on year. With over 600 stores in Australia, New Zealand, Ireland, China, and Dubai, and many more exciting locations to come, the secret to our success lies in our exceptional customer service paired with competitively priced quality products. We take great pride in being innovative and responsive to the changing needs and challenges of the current market._ **Primary focus**: The primary focus and responsibilities of this position are: - Provide high quality and accurate administration in relation to various WHS functions - Provide support and assistance as needed to the WHS team Reporting Relationships: The position reports to the: - WHS Manager - Regarding day to day operational requirements, overall performance, conduct and delivery of outcomes The incumbent will need to ensure all responsibilities are completed successfully and delivered within the timelines specified. The person must be comfortable with: - A fast-paced environment; - Building lasting relationships that can be relied on to help bolster our reputation; - Working and liaising with people from a diverse range of multicultural backgrounds; - Working and liaising with various levels of stakeholders within the business. **Functional responsibilities**: **WHS projects and Administration** - Maintenance of system administration: - Solv Safety - Store Development - Microsoft Teams / Lists - Smart Draw - Provide system support to users - Maintain the WHS _myw_eb site including the preparation, quality control and upload of all WHS bulletins, information packs and other related items - Establish, monitor and maintain a register of all safety related notices and signs, first aid rooms, emergency management items at head office, and update as needed - Update and create documents and maintain a current document register with version control - Coordinate and prepare training programs and materials - Provide support to the wider WHS and WorkCover teams as required on safety projects - As and when required arrange for distribution/mailing of WHS related materials **Qualifications and Experience**: - **Either** Tertiary qualified in WHS or related field OR experience in a previous WHS role - Return to Work/HR or similar type of administrative role experience desirable - An interest in WHS and WorkCover is desirable - Experience interacting with various levels of business stakeholders - Strong knowledge with the Microsoft Office suite and general PC use - Confident user of technology and online systems **Personal Attributes**: - Must be a team player, self-motivated, persistent, tactful, and persuasive - Skills in handling multiple priorities, tasks, and projects simultaneously - Service minded attitude, proactive in resolving issues or identifying areas of improvement - Effective verbal and written communication skills - Excellent attention to detail - A preparedness to take the initiative and a strong desire to achieve results - A good lateral thinker - Ability to adapt to changing environment **What you should know**: Aside from the usual things you should expect from any organisation, we also offer our team the following: - Discounts across all our brands. Plus, access to the "gift shop" at our Head Office with exceptional discounts on end-of-line products. - Discounted hot/cold food and drink at our Head Office on-site cafe. - Free flu vaccinations. We have a hybrid working arrangement, so you'll need to be based in Melbourne. Our office is in Preston. - If this role isn't quite right for you but what we're up to sounds interesting, please keep an eye out for future roles on our LinkedIn page and consider adding a job notification. We expect this role to be one of the many incredible team members on our journey ahead_